Share knowledge and expertise with the goal of improving specific aspects of commercial ventures. Using varied data collection methods, I encourage businesses to improve margins through increasing profits and reducing expenses. Create a cohesive company culture and build a team with a desire to pursue unrelenting success. Facilitate project completions by working along side site owners, project superintendents and subcontractors. Encouraging the entrepreneurial spirit by developing and elaborating on clients current business plans and through business formations.

Group and personal fitness facility management experience. Using my proven background in sales, customer service, team management, my focus is to increase revenue and reduce expenses while providing a consistent culture for members and staff. My responsibility is to grow new membership sales by helping new members enroll and teach life changing fitness kickboxing classes. I am responsible for retaining current members and the sale of iLKB apparel and products by building and developing a team of Sales and Fitness Training Specialists.The position requires excellent leadership and management skills to build and develop an inspiring atmosphere for members and the team.

Retail home sales and mortgage financing experience. Provide exceptional service with kind and professional demeanor. In-depth understanding of purchase contracts and financing options, with the goal of helping every interested party obtain homeownership. Build rapport with clients via hone and in person communication appointments. Prequalify appointments ahead of preferred lender to determine loan eligibility and purchase power. Pull credit, analyze work history, calculate housing and total debt ratios, review income, tax and bank documents. Tour and close borrowers on the first appointment, write and deliver contracts to financing without error. Ensure quality loan applications by maintaining constant communication with borrowers and having comprehensive knowledge of mortgage rules, regulations and guidelines. Guarantee quality closings by setting closing appointment, informing borrowers of necessary documents for closings and provide information on the nature of the transaction. Generate new business with customer referrals. Ensure 20 closings per calendar year. Keep the facility clean and orderly, notifying appropriate staff if any action need to be taken. Awards: 2014: Exceeded standards with 25.5 closings, #2 in Community 2015: Exceeded standards with 29 closings (3 month sabbatical), #1 in Community 2016: Exceeded standards with 41.5 closings, earning lifetime title of Sales Master, 1 of 14 total in LGI history, Sales Person of the Quarter, #1 in Community, #2 in Houston, #7 in Company 2017: Exceeded standards with 22.5 closings, #3 in Community

• Graduate Teaching Assistant, Department of SociologyAssist department chairperson, faculty members, or other professional staff members in university by performing teaching or teaching-related duties, such as teaching lower level courses, developing teaching materials, preparing and giving examinations, and grading examinations or papers. Reported to Department Chair on Urban Academic Village Assessment research study. Assessment involved conducting research, the compiling and analysis of data relating to TSUs Urban Academic Village educational objectives. Assist in development and implementation of departmental assessment. Develop teaching methodologies for both graduate and undergraduate classes. Performed liaison duties between students and faculty.

Graduate Assistant, Women’s Track TeamAssist the head coach in all aspects of the program, including but not limited to: recruiting, retention, home-meet management, travel, administrative duties, and other duties as assigned by the head coach. Assist athletes in course selection. Serve as a mentor and encourage positive personal development. Effectively communicate through oral, written and electronic communication.

Promote sales through the strategic placement of new receipts. Work directly with visual planners to ensure most efficient placement of goods. Maintain customer service as the priority through the execution of non-sales related tasks and maintain department standards and follow special store operating procedures. Participate in floor sales as necessary, including offering credit applications and store account management.

Assist in the acquisition of external clients through unique understanding of needs and wants. Create portfolios and presentations designed to build trust, confidence and goodwill between internal and external customers and clients. Recommend and implore strategies beneficial to the partnership. Oversee responsibilities in client acquisition, customer satisfaction and client retention.

• Facility ManagerOversee the daily and weekly operations of three 28,000 sq. ft. recreational facilities. Track facility use, maintenance and plan future operations. Make schedules and maintain staffing requirements. Serve as liaison between full-time and student staff and guests. Provide exceptional customer service throughout execution of all tasks. Maintain detailed knowledge of facility and personnel information. Management of special events and projects. -Develop and foster relationship with facility patrons, guests, student staff and professional staff. Attend bi-monthly meetings and develop new strategies to maintain successful center experiences and staff development.• Recreations SupervisorControl access to facility. Maintain knowledge of facility operations. Provide customer service. Interact with Facility Manager and full time staff.• Equipment CoordinatorMaintain detailed knowledge of facility equipment. Maintain equipment daily. Interact with professional staff about facility equipment. Maintenance tasks as asked.

Greet every student and parent/guardian with a smile. Interact daily with infants, toddlers and preschoolers and other staff. Encourage play while engaging in mental, social and creative development activities. Create daily schedules which include allotments for exploration, personal development, guided and free play and rest time. Develop and maintain relationships with parent and guardians in reference to their child’s daily activities and development. Maintain current knowledge of child care rules and regulations. Maintain current CPR, AED and First Aid certification.