• Acted as one of Associate Directors responsible for reader training and office professional development. Developed and led trainings for admission officers on the philosophy and mechanics of holistic application review. • Managed the Transcript Review and Official Test Scores projects. Oversaw a project team of operations staff responsible for reviewing midyear & final transcripts, international exam results, and official test scores. • Managed a team of 10+ Seasonal Application Readers. Interviewed, hired, and trained seasonal staff. • Served as office-wide communications and Slate consultant.• Territory manager for United Kingdom, Western Europe, Turkey, and Far Northern California.

• Ran initiatives to improve admitted student yield. Organized personalized notes, faculty touchpoints, and signature Admit Weekend events.• Developed online marketing, including Stanford’s first digital campaign to thousands of prospective applicants. • Supported @EngageStanford social media program and served as liaison to University Communications. • Led logistics and communications strategy for Admit Weekend events, website, and staff training.• Territory manager for the United Kingdom, France, Portugal, Spain, Dallas-Fort Worth (DFW), and California’s Central Coast.

• Led team in creation and launch of Stanford’s Coalition Application.• Served as primary manager for Admission Associates (AA) and Diversity Outreach Associates (DA). AAs and DAs are student workers responsible for giving information sessions, attending local college fairs, answering the main Admission Office phones, and meeting with drop-in visitors.• Territory manager for France, Portugal, Spain, DFW, California’s Central Coast, and Marin County.

• Conducted information and outreach sessions both on and off campus for groups of 10-600+.• Advocated for Humanities and Social Sciences as lead for reporting, outreach, and Admit Weekend events.• Led and improved hiring process for student associates.• Territory manager for DFW, Nevada, and parts of Santa Clara County.

• Recruited, hired, trained, and supervised a staff of 60-90 student tour guides.• Oversaw new and ongoing tour guide training to ensure excellence and consistency of experience for visitors, as well as growth and professionalism of tour guides.• Maintained the tour guide training manual; updated and improved training processes.• Developed complex staff schedules; oversaw staff reporting and shift fulfillment on a daily basis• Coordinated the fielding, screening, and scheduling of a high volume of private tour requests from high schools, non-profits, Stanford groups, and private organizations.• Undertook special projects to assess and improve visitor services and programs.

• Managed a worldwide community of graphic designers, fine artists, and photographers who contribute work to Minted, an e-commerce retailer for stationery, art, and décor.• Built relationships with artists as the community of thousands grew by 150+%, analyzed feedback to improve onboarding, engagement, and retention, and advocated for artist needs.• Owned communication strategy with artists via emails, social media, FAQs, and blog posts.• Oversaw the lifecycle of 80+ challenges through which Minted crowd-sources art and design.• Hired, trained, and supervised three different Community Relations Specialists, who are responsible for day-to-day tasks.

• Certified to lead tours and discussions on selected pieces in the museum collection.

• Guided 60+ walking and golf cart tours for prospective undergraduates and the general public.• Greeted and interacted with visitors in the Visitor Information office and at Hoover Tower, enthused about University culture, history, and academics, answered questions and facilitated campus visits in person and via phone.

• Worked for professor to create a website on French Renaissance literature regarding the concept of the body and the individual• Copyedited, researched Renaissance literature, and compiled bibliographies

• Interacted with clients in French, provided information about modern artists and their work.• Sold pieces, designed displays, trained three other interns, framed posters and lithographs.