Jennifer Caslin Email & Phone Number

Calabasas, California, United States

LAX

• Lead flight attendant working mainly in first class cabin.
• Responsible for final decisions and coordinating directly with Captain.
• Keeping good relationships with VIP/MVP/Gold members.
• Following strict guidelines given by FAA.
• Responsible for safety sensitive material.
• Food and drink preparation and service.

LAX

• Mentor and lead the guest service team, 100+ employees.
• Defuse guest escalations.
• All guest service related duties including, reservations and rebooking of guests, boarding flights and creatively finding a routes for passengers to get where they need to be in irregular operations.
• Safety team coordinator, held monthly safety meetings.
• Acted as a relief supervisor when supervisor positions needed to be filled.
• Oversaw all daily operations, including but not limited to; fueling, catering, cabin appearance, baggage handling, international arrivals and departures.

Woodland Hills, California

• Store key holder, responsible for opening and closing the store.
• Cash handling and closeouts.
• Scheduling of approximately 10-15 employees.
• Purchasing of inventory, overseeing stock levels, seasonal and new styles, keeping everything relevant and fresh, hiring of new staff as well as training.
• Oversaw payroll with Payroll Company.
• Jewelry design

Los Angeles, CA

• Scheduling appointments and maintaining calendars.
• Accounts payable and accounts receivable.
• Answering phones.
• Trained on the companies main POS system- Maître’d
• Did programming, tech support and training on POS system.
• Cold calling and mailing flyers based on leads.

Manhattan Beach, CA

• Assisted owner in all daily needs of restaurant and staff.
• Consulted in grand opening of restaurant.
• Created employee handbooks and manuals.
• Hired and trained staff and handled payroll.
• Established relationships with vendors as well as maintaining inventory and supply ordering

Torrance, California

• Hired on prior to construction, acted as consultant through the entire process.
• Trained at their South Korea location.
• Created menus alongside the Executive Chef and corporate chefs, coordinating with their large chain of bakeries in South Korea.
• All daily aspects of restaurant.
• Followed strict guidelines from corporate headquarters.

Woodland Hills, California

• Worked alongside owner to run all daily operations of the restaurant.
• Helped revamp and improve menu.
• Created daily specials, catering menus and coordinated special events.
• Managed budgets.

Santa Monica, CA

Calabasas, CA