Jen Cole Email & Phone Number

Austin, Texas, Us

Saint Louis, Mo, Us

Kirkland, Washington, Us

Enable the most innovative global companies to develop world-class Artificial Intelligence initiatives by providing data for the full AI lifecycle. • Report to the CEO of an AU public company and manage a growing P&L.• Lead Enterprise business unit focused on diversifying Appen's global customer base through combined SaaS and technology enabled services data solutions including data sourcing, annotation, and model evaluation.• Built new sales organization and increased sales bookings by 36% year over year.• Revamped delivery and customer success organization with a combined distributed and global facility model.• Leveraging fast changing market trends to drive new growth areas including 1) a new practice focused on enabling clients to build and train Generative AI models 2) support for data needs tied to automotive AI vehicle safety regulation standards.• Focus on building partnership ecosystem to bring end to end solutions to enterprise clients.

Saint Louis, Mo, Us

Tech enabled services company, owned by Advent International, delivering digital marketing solutions, under parent company, Ansira, with 1700+ staff and 5,000+ clients in North America.• Report to the CEO and maintain a solid partnership with the Board of Directors.• Hired by Advent to lead the business separation from CDK Global and integration with Ansira.• Executed the separation 5% below budget, navigating complexities and pandemic challenges. • Expanded new business streams, driving revenue growth, by leveraging core technology platform capabilities in emerging markets and laying foundation for future growth tracks.• Drove $10M annualized cost reductions by reducing real estate footprint, merging teams and roles for greater efficiency, expanding offshore team and adopting new technology practices.

Austin, Texas, Us

• Joined Executive Leadership Team (ELT), reporting to the CEO and directing a business unit with 1,100+ employees and a P&L portfolio of $450M across the North American region. • Grew existing digital account revenue 20% with comprehensive account strategies.• Reduced employee churn rate by 8%, while leading teams through a public divestiture and sales process, building strategy and transparent communication.• Achieved 150% business unit revenue plan, creating alignment around common business unit objectives, improving cross-functional accountabilities and driving disciplined prioritization.

Austin, Texas, Us

• Promoted to lead 360+ employees and oversee $250M P&L for the North America region.• Collaborated with CXOs to define and execute operational plans and growth strategies.• Owned Revenue Growth Task Force, capitalizing 5-year growth plan toward double-digit growth. • Generated $3M+ savings via restructuring, offshoring operations and efficiency improvements.• Launched new enterprise advertising solution, furthering product innovation- Grew revenue from $3M to $64M (FY15-17) with 39% margin.- Signed $40M deal with largest automotive retailer in the US.

Austin, Texas, Us

• Promoted to plan, develop and drive digital product solutions, and determine strategies to support product development, sales, customer service and account management.• Boosted digital account revenue 20% and 29% by expanding enterprise digital business.• Grew service delivery 25% via sales optimization and agency account management structuring.• Acquired Infiniti/Nissan web business and Ford endorsement, realizing $10M+ add-on website revenue in Year 1, after delivering new integrated digital solutions for large Dealer groups.

Roseland, New Jersey, Us

• Promoted to lead 250+ member group supporting $200M+ revenue, including continuous process improvements, operational restructuring, solution design and account management.• Fueled YoY revenue from $1.7M to $3.4M by developing custom solution (website and services platform) that onboarded largest digital Dealer Group account.• Played a key role in client services team that renewed multi-year $50M OEM account while serving as Senior Services Leader for General Motors account.

Roseland, New Jersey, Us

Transitioned from Cobalt, a mid-sized technology company, to ADP, via acquisition.• Promoted to direct 130+ resources and scale $65M+ digital advertising operations by growing digital marketing services, optimizing SEO solutions and email products.• Generated $2M with 70% margin (first year) incremental growth, now $15M business.• Launched and grew new Reputation Management service from $0 to $1.2M in first year.

Roseland, New Jersey, Us

• Led significant initiatives, including adding 500+ new employees, integrating acquired companies and bringing organizational design discipline to a fast growing startup company.• Cultivated strong culture and engagement, emphasizing coaching and training leaders internally.

Master Of Arts - Ma, Psychology

Bachelor Of Arts - Ba, Psychology