Artist Relations (Sales) with high profile bands and individuals in the music industry in the US and around the globe. Handle also such groups and organizations as Broadway, Disney, Cirque du Soleil shows in Vegas and traveling shows such as Cavalia. Sale both internally and externally through our dealer channels both domestically & globally- supporting our dealers and all their needs to be the best resource for in ears in the world. Handle our facilities in regards to all its needs and maintenance. Plan and execute our Logi Care program and many other work related initiatives throughout the year.

Head of the Service Department of Ultimate EarsOverseeing our customer representatives and supporting their roles.Handling and mediating repairs between our customers and our technicians.Meeting the requests of our customers within their time frames. Delivering on time to all moving locations and venues.Executes process improvements and efficiency. Providing exceptional customer service specializes in quality service and customer retention. Accurate return merchandise authorization, versed in developing and maintaining database and data entry adept. Highly effective at handling confidential information and identifying system improvements with ease. Driven to obtain new customers quickly and effectively. Motivated to generate and increase sales while delivering top notch customer service at all touch points. Personable and meets all deadlines under pressure, thrives in dynamic, challenging fast paced professional environments. Identifies customer needs and delivers solutions to problems. Assertive and enthusiastic, with extensive knowledge of MAS/Oracle/Magento and an unsurpassed work ethic. Excels at building teams and enforcing a high level of quality in products and services. Skilled in distribution, production and process control. Possesses a high degree of integrity. Responsive and organized adept at managing intense demands of multiple existing customer accounts. Optimal communication to maintain accuracy of service and phenomenal customer care.

Maintained and sold banner ads and advertising in the ecommerce business space.Facilitated meetings of integration of product and services.Sold and managed print media with customers and key accounts.