As a seasoned professional with extensive experience in SAP SD and SAP MM, I bring a comprehensive understanding of end-to-end order management processes. My expertise spans order processing, customer relationship management, and inventory management, ensuring seamless operations and enhanced client satisfaction.My career is highlighted by my proficiency in RMA/DOA management and contract creation. I have successfully managed non-conformity creation using SAP QM, specifically addressing transportation damages in wind turbine components. By conducting a thorough Root Cause Analysis (RCA), I have not only recovered costs from vendors.I am dedicated to driving efficiency and quality in every aspect of supply chain management. My strategic approach and problem-solving skills have consistently led to the successful resolution of complex issues, contributing to the overall success and reliability of the organizations I have been part of.