I am a dedicated professional with a postgraduate degree in Health Informatics Technology from Centennial College. With a strong foundation in data analysis, healthcare and information technology, I specialize in bridging the gap between clinical environments ,advanced technological solutions , data and decision making , ensuring that data-driven insights are at the forefront of strategic planning.My academic journey has equipped me with a deep understanding of how data and technology can be harnessed to improve business and streamline healthcare operations, and enhance the overall efficiency of data process. Through my studies, I gained extensive knowledge in areas such as electronic health records (EHR), health information exchange (HIE), data analytics, and IT project management.My passion for innovation drives me to stay updated with the latest advancements in health IT and continuously seek out ways to apply these innovations to real-world healthcare challenges. In addition to my technical skills, I am a strong believer in the power of effective communication. I enjoy translating complex data into clear, actionable insights that can be easily understood by stakeholders from diverse backgrounds.I believe in the transformative power of technology in healthcare and data and am committed to contributing to future. Whether it's through developing user-friendly health IT applications, analyzing complex data, or leading cross-functional teams on IT initiatives, I am dedicated to making a meaningful impact in the field of health informatics and data analysis.Thank you for visiting my profile. I look forward to connecting with like-minded professionals and exploring opportunities to advance the field of data analysis and health informatics together.
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Solutions SpecialistsMethod Jun 2023 - May 2024Collaborated with cross-functional teams to gather and document business requirements for diverse client projects.Translated business requirements into comprehensive designs, data models, and technical specifications. Assisted in scoping, designing, and testing customized CRM solutions tailored to client needs.Analyzed study data, performed statistical analyses, and developed data presentation strategies.Analyzed large datasets using Excel and other statistical tools.Prepared detailed data visualization reports and presentations for senior management, highlighting key performance indicators (KPIs) and strategic insights.Assisted in troubleshooting data discrepancies and ensuring data accuracy.Entered and verified data from source documents into reporting systems, ensuring accuracy and completeness.Supported project management by monitoring and managing hour allocations, scope, and schedules to ensure timely and budget-friendly deliveries and conducted audits as required.Worked closely with senior team members to understand end-to-end business processes, providing valuable insights into areas for improvement and growth.Contributed to the identification and implementation of workflows, and operational efficiencies.Manage and support a client base Windows in a multi-domain/forest Active directory windows server in an enterprise infrastructure.Scheduled and attended regular meetings for conventional updates and learning sessions for professional development. -
Customer Experience AnalystGatestone & Co. Jun 2022 - May 2023Delivered exceptional customer service via chat, email, and phone, ensuring high levels of customer satisfaction.Resolved customer issues efficiently by leveraging available technology and resources.Track and monitor outstanding issues, maintaining open communication with stakeholders to keep them informed of status updates.Educated customers on product features and assisted them in navigating digital platforms.Demonstrated patience and empathy while handling customer inquiries and complaints.Developed and maintain a filing system, ensuring easy retrieval of documents and information.Collected and analyze customer data, feedback, and interaction data to identify trends, patterns, and areas for improvement.Maintained a high level of professionalism and provided excellent customer service to all company clients -
SupervisorShell Dec 2021 - May 2022Toronto, Ontario, CanadaPerformed sales analytics and provided recommendations that increased sales by 15%.Achieved and exceeded sales targets by effectively promoting offers and additional services.Demonstrate in-depth knowledge of company offerings to assist customers in making well-informed decisions.Keep detailed records of sales activities, customer interactions, and inventory levels.Collaborate with team members to achieve collective sales targets and share insights to enhance overall team performance.Developed and trained new customer service representatives on the proper handling of customer inquiries.Handled Shell WorkJam Business account, regularly posting and organizing events.
Jency Patel Education Details
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Health Informatics Technology Fast Track -
Natubhai V Patel College Of Pure And Applied Sciences (N V P A S)Bioinformatics
Frequently Asked Questions about Jency Patel
What is Jency Patel's role at the current company?
Jency Patel's current role is Data Analyst | Business Analyst | Data Scientist.
What schools did Jency Patel attend?
Jency Patel attended Centennial College, Natubhai V Patel College Of Pure And Applied Sciences (N V P A S).
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Jency Patel
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Jency Patel
Brandon, Mb -
Jency Patel
Scarborough, On
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