Jendi Kelly Moore Email & Phone Number

Marbella, Andalusia, Spain

• Navian is a Swedish PropTech/FinTech scale-up company focused on elevating real estate investments with digital solutions. I joined Navian in its startup phase, allowing me to wear various 'hats' and significantly.
• Responsible for developing, reviewing, implementing and improving administrative systems, policies, processes and procedures to improve productivity, and enhance efficiency.
• Supervised and controlled all day-to-day operations of the administrative department and staff members, including onboarding and training employees to perform their jobs effectively.
• Controlled and managed CRM, CMS, and Marketing tools for operational activities, data management, marketing activities, lead generation and customer engagement. Including the development of websites through Hubspot.
• Supported fundraising efforts for seed and Series A rounds by developing pitch materials and leading email campaigns that engaged and converted potential investors into warm leads, while maintaining consistent.
• Collaborated with the Product team to research and implement new features and processes to enhance the customer experience and maintain a seamless service.

Marbella, Andalusia, Spain

• I established ImpactEdge Solutions to assist small businesses in their growth, offering comprehensive and customized services tailored to their unique challenges and needs. This involved the likes of:
• Operational Consulting: Developed, reviewed, and implemented administrative systems, policies, processes, and procedures to enhance productivity and efficiency for various clients.
• Operational Analysis: Conducted in-depth reviews of existing operations to identify areas for development and growth, collaborating with cross-functional teams to streamline processes and enhance customer experience.
• Digital Marketing: Managed various aspects of digital marketing, including social media advertising, email marketing, content creation, and SEO optimization, to enhance brand visibility and customer engagement.
• Client Relationship Management: Built strong and lasting relationships with clients, working closely to understand their unique needs and challenges, and providing tailored solutions that drove results.
• Project Management: Oversaw digital projects from conception to completion, ensuring timely delivery and adherence to budgets, and acting as the liaison between clients and internal development teams.

Marbella, Andalusia, Spain

• Sala Group Holdings is a restaurant and beach club operator based in Marbella, with their flagship venues being La Sala Puerto Banus and La Sala by the Sea. While working there, I performed the following:
• Developed and managed a budget for marketing campaigns, ensuring all projects stayed within budget and delivered maximum ROI
• Developed creative concepts and designs for a variety of projects, including websites, print collateral, and digital marketing campaigns
• Evaluated important metrics that affected our website traffic, performance, service quotas, and target audience
• Collaborated internally with our operations teams (restaurant and entertainment managers) to brainstorm new and innovative growth strategies
• Coordinated with advertising and media experts to improve marketing results where necessary

Muizenberg, Cape Town, South Africa

• Techsys Digital is a full-service digital marketing agency in Cape Town. While employed there, I was responsible for managing various accounts and digital projects associated with the different brands.
• Developed and maintained relationships with key clients by providing personalised service, which resulted in an increase in customer loyalty and satisfaction - acted as an intermediary between the client and the company
• Developed comprehensive and detailed digital project plans that outlined the key tasks and milestones for major projects, resulting in the successful completion of the project on time and within budget
• Developed creative concepts and preliminary designs for a variety of projects, including websites and digital marketing campaigns
• Facilitated regular project team meetings to ensure alignment on project objectives and tasks, and to address any issues or challenges
• Identified and resolved project issues quickly and efficiently, minimising their impact on project progress

The Block, 51 Wale Street, Cape Town, South Africa

• Liquorice (an interactive advertising agency within Publicis Groupe) focus on connecting media, creatives, data and technology to deliver modern marketing. I started as an Intern at Liquorice and worked my way up to an.
• Played a supportive role in facilitating communication between clients and senior account executives
• Contributed to the development of digital project plans by collecting and organising essential tasks and milestones
• Collaborated in the creative process for various projects, including websites and digital marketing campaigns
• Actively participated in project team meetings, providing administrative support to ensure a cohesive understanding of project goals and addressing project-related challenges
• Aided in recognising customer needs and contributed to the promotion of product and service benefits, supporting sales enhancement efforts

South Africa

• My first 'job' was for Lindt & Sprungli whereby I assisted with the sales of stock, by being:
• Actively engaged in promotional activities, focusing on enhancing brand awareness through in-store competitions. This involved encouraging customer participation, offering product samples, and ultimately driving sales.
• Managed and organised the inventory efficiently to maintain optimal stock levels, ensuring product availability and accessibility for customers.

International Marketing And Management, International Marketing And Management

Subjects covered: Marketing, Economics, Business Communication, Business Management, Financial Management, Sales Management, Marketing.

Matic, Matric