Jen Walker Email & Phone Number

Chicago, Il, Us

Chicago, Il, Us

Oak Park, Il, Us

Chicago, Illinois, Us

- Led and managed the Culture, Belonging, Inclusion, and Diversity (CBID) Council, driving initiatives to foster an inclusive and diverse work environment- Developed and implemented a comprehensive global Diversity, Equity, & Inclusion (DE&I) strategy, resulting in measurable and sustainable impact across the organization- Spearheaded efforts to define and enhance the organization's employer value proposition, aligning it with core values and attracting top talent- Successfully executed a global employment brand strategy, enhancing the organization's reputation as an employer of choice and increasing candidate engagement- Implemented robust measurement frameworks to assess the performance and effectiveness of employment brand efforts, leveraging data-driven insights to drive continuous improvement and optimize outcomes

Chicago, Illinois, Us

- Led the marketing and communication efforts of the Diversity, Equity & Inclusion (DEI) department, effectively promoting diversity representation, inclusion, supplier diversity, and compliance initiatives- Managed and nurtured the company's DEI partnership relationships, ensuring contractual expectations were met and aligning partnerships with strategic DEI objectives- Assessed DEI partnerships regularly, identifying opportunities to enhance engagement and improve the impact of partnerships. Proposed improvements to partnership agreements and cultivated strong relationships- Developed compelling DEI social media content to enhance the company's reputation in the talent marketplace, attracting diverse talent and positioning the organization as an inclusive employer- Collaborated with the TA Strategies, Talent Acquisition, Communication & Marketing teams to deliver targeted tactics and messages that effectively attracted, recruited, and retained diverse talent- Supported the Diversity, Equity, and Inclusion team by creating comprehensive communication plans to support internal efforts and foster associate engagement- Successfully managed and maintained UScellular's internal DEI website and pages, ensuring that they provided relevant and up-to-date information for associates

Bellevue, Wa, Us

- Strategically developed and provided support to over 20 Diversity, Equity, and Inclusion (DEI) chapters, overseeing an annual budget exceeding $200,000, ensuring effective resource allocation and alignment with organizational goals- Orchestrated the planning and marketing of local chapter events, volunteer opportunities, social campaigns, and other initiatives, ensuring seamless integration with the overall DEI strategy, company policies, and T-Mobile culture- Evaluated, documented, and provided valuable guidance on local chapter and regional D&I initiatives, leveraging insights to drive continuous improvement and best practices across the organization- Managed and distributed DEI resources, event assets, and materials, ensuring operational readiness and providing necessary support to chapter leaders and volunteers- Facilitated monthly Employee Resource Group (ERG) board and chapter trainings and meetings, delivering valuable updates and developmental content to enhance ERG effectiveness and engagement- Responsible for managing social media account of the Vice President of DEI, preparing media recommendations for approval and scheduling, ensuring consistent and impactful messaging

Bellevue, Wa, Us

- Spearheaded the growth of individual-liable business within the enterprise customer base, establishing and nurturing strong client relationships to maintain existing business and successfully acquire new customers- Demonstrated a track record of consistently meeting and exceeding sales goals, while collaborating with teammates to implement effective strategies that supported their individual sales targets- Developed and executed internal marketing plans for clients, effectively communicating the value and benefits of current T-Mobile programs, ensuring client engagement and satisfaction- Coordinated and executed on-site events at client locations to promote T-Mobile products, services, and business solutions, resulting in increased awareness, customer acquisition, and revenue growth

Bellevue, Wa, Us

- Oversaw the production and coordination of content execution for the Careers website, landing pages, and other owned channels at T-Mobile, ensuring high-quality and engaging content for talent attraction- Assisted in the design of an integrated marketing approach that leveraged paid, owned, and earned strategies to effectively attract talent. Utilized results, industry trends, and competitive audits to inform decision-making and optimize outcomes- Fostered close partnerships with internal key stakeholders, marketing teams, and agency partners to collaboratively design and deploy owned media tactics, maximizing the reach and impact of talent acquisition efforts- Provided strategic recommendations on owned media strategy and tactics, drawing insights from the employer brand vision, user data, and industry trends. Utilized data-driven insights to optimize content and enhance talent attraction- Implemented best practices in content production and coordination, ensuring alignment with brand guidelines, user experience principles, and the organization's overall talent acquisition strategy

Bellevue, Wa, Us

- Led local market support in the 3rd largest market in the nation, devising and executing strategic plans to drive store traffic and increase sales, resulting in significant business growth and market share expansion- Tracked and analyzed insights and campaign performance, providing valuable data-driven recommendations to support market strategy.- Collaborated closely with key stakeholders, headquarters, third-party vendors, and agency partners to optimize marketing efforts and drive impactful outcomes- Successfully managed corporate signature events hosted in Chicago, ensuring flawless execution, strong brand representation, and exceptional attendee experiences- Developed comprehensive marketing plans, effectively communicated campaign results, and delivered insightful project recommendations to the senior leadership team, enabling informed decision-making and driving continuous improvement- Maintained rigorous quality control over creative marketing materials, ensuring regular review and adherence to brand and legal guidelines, resulting in consistent and compelling messaging that aligned with organizational standards

Bellevue, Wa, Us

- Recruited, developed, and managed high-performing teams to deliver and exceed financial results based on key performance indicators.- Coached associates in building relationships with customers and understanding their needs. - Ensured that associates deliver a strong customer experience that will allow the customer to confidently recommend T-Mobile to their friends and family.- Utilized tools and resources to grow internal talent to the next level through continued coaching and performance assessment conversations.- Ensured that visual merchandising is appealing to customers while adhering to T-Mobile standards- Cultivated an environment that supports T-Mobile values. - Launched three new T-Mobile retail stores in Chicago and Chicago suburbs.- Facilitated bi-weekly on-boarding and sales readiness sessions for retail new hires in Chicago.

Emarketing

Digital Media Marketing

Education record