Jenea P. Email & Phone Number

United States

Antioch, Tennessee, United States

•Assistant to executive leadership •HR rep for company of 35 employees- handling job postings, hiring, coaching, termination, and insurance and 401k enrollments. • Account Manager for our largest two publisher accounts•Organize all company functions such as holiday parties, annual employee picnic, and yearly open enrollment gathering for health insurance.

Hermitage, Tn

•Successful at juggling a variety of tasks ranging from office supply orders, maintaining inventory for treatment products, selling new services, handling customer disputes, accounting, and a variety of operational items including facilitating maintenance on vans and service equipment. Work performed both remotely and onsite.• Accomplished hiring, training, and managing 7-10 employees• Oversaw community and online marketing such as attending community festivals and expos. Also kept a database for mass email purposes as well as utilized an NPS system to monitor individual satisfaction ratings and respond accordingly

Nashville, Tennessee, United States

•Scheduled approximately 65-75 window installations and service calls per week•Created and improved office processes such as filing system and record keeping accuracy in order to increase productivity and effectiveness of office staff•Worked as a liaison between customers and installers to ensure customer satisfaction•Increased income for installers and revenue for the company by maintaining a good rapport with installers and service technicians and by utilizing proper logistics skills.

•Hired as a receptionist and answered multi-line phone system while handling all incoming and outgoing mail and was promoted after 3 months to AP Project Coordinator. Later rehired(layoff) as an AccountingAssistant•Assisted marketing department and maintained company directory and as Accounting Assistant processed invoices and payments as well as reconciled the daily bank deposit and successfully supervised a massive old debt clean up project•Responsibilities as Project Coordinator included scheduling/booking 50+ sales reps each week in different hotels across the U.S. and participated in weekly sales meetings with the Founder(s), CEO, and CFO.