Throughout my career at Duke University and Duke Health System, I supported leadership, executives and teams in Human Resources internally and cross-functionally. My high-level assistance allowed executives to focus on strategic initiatives as the organization expanded globally to about 43,000 employees and 15,000 students. I implemented new departmental processes needed for growth and to adapt to new technology, while working remotely and onsite. As the point of contact, I built strong relationships with business partners, board members, vendors and staff.As an experienced partner, I managed complex and ever-changing calendars for leadership, executives and teams. I coordinated meetings of all levels that included scheduling, logistics, materials, catering and follow up tasks. Planned onsite, offsite and team events.– Coordinated travel arrangements and processed expenses. Project management for multiple projects included planning, delegation, research, budgets and deadlines. Managed on/off boarding of vendors and updated vendor contact list.– Handled confidential information and managed electronic filing system. Prepared all forms of communications including emails, letters, agendas, presentations and spreadsheets. Generated monthly reports by gathering and analyzing information.– Assisted with hiring process and onboarding of new departmental employees. Created SOPs. Supervised temporary employees. Maintained departmental vacation calendar. Ordered supplies. Collaborated with teams and vendors to plan and facilitate events, seminars and operational projects:– Annual projects and events include Vendor Annual Reviews, Annual Communication Plan, Benefits Statements, Financial Fitness Week, Fiduciary Insurance, Open Enrollment, Year End projects and a variety of seminars and workshops. Assisted with preparation of 5500 filings and Business Associate Agreements.– Special projects include acquisition of hospitals and businesses, employee and department offboarding and voluntary retirement programs. Assisted with audits of health care and retirement plans. Collaborated with the Board in planning a week-long event for all board members. Provided mentoring to participants in a program aimed at promoting them to higher-level positions.I am organized, detail oriented and proactive, staying a step ahead by anticipating needs. My resourcefulness allows me to adapt to changes and develop new processes to ensure business operations. I am an expert at time management, problem solving and able to pivot with changing needs in a fast-paced environment.
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Administrative Secretary, Human ResourcesDuke University Dec 1997 - Sep 2021Durham, North Carolina• Scheduled internal and external meetings, 1:1s, conference calls and appointments. Coordinated board, committee and advisory meetings. Managed conflicts and rescheduled meetings as needed. Organized onsite, offsite and team events.• Arranged logistics for virtual and conference room needs, including catering and equipment set up. Prepared and distributed materials. Managed delegation and follow up tasks.• Coordinated travel arrangements, itineraries and logistics. Processed travel expenses using Concur.• Generated monthly reports by gathering and analyzing information.• Prepared letters and agendas, designed presentations, generated reports and created charts. Developed and updated materials, forms and spreadsheets.• Handled confidential and sensitive information. Managed electronic filing system.• Relationship management with business partners, vendors and staff. Managed vendor contact list and on/off boarding of vendors.• Coordinated annual events and projects. Planned and facilitated seminars and workshops. Monitored data for tracking budgets, delegation and deadlines. Assisted with special and ad hoc projects. • Assisted with preparation of 5500 filings and Business Associate Agreements.• Maintained project calendars, annual communication calendar, office vacation calendar and monthly reminder calendar.• Scheduled interviews and assisted with onboarding of departmental new employees. Scheduled staff to present at New Employee Orientation. Assisted with on/offboarding of departments within organization.• Supervised temporary employees. Ordered office supplies. Created SOPs. Implemented new processes. Prepared Federal Express packages. Submitted tickets for building repairs.• Maintained office equipment. Assisted with OIT issues. Submitted tickets for copier repair. • Assisted employees with enrolling, making changes or withdrawals in retirement plans. Processed retirement paperwork. Researched and resolved inquiries from employees and vendors. -
SecretaryDuke University Talent Identification Program Feb 1997 - Dec 1997Durham, North Carolina• Managed incoming calls on switchboard and welcomed guest.• Totaled, logged and deposited checks daily. Analyzed monthly balance sheets, balanced budget sheets for multiple accounts, managed petty cash and supported payroll functions.• Conducted data entry tasks, prepared imprest cash and travel voucher forms.• Processed program applications for incoming students.• Assisted in organizing and facilitating events.• Maintained organized filing system for various accounts.
Jennifer E. Education Details
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Accounting And Banking/Finance
Frequently Asked Questions about Jennifer E.
What is Jennifer E.'s role at the current company?
Jennifer E.'s current role is Executive Assistant | Gatekeeper | High-Level Support Partner experienced in proactive executive support and ensuring business operations. Expert in calendar management, strategic planning and relationship management..
What schools did Jennifer E. attend?
Jennifer E. attended Alamance Community College.
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