Jenea Z. Email & Phone Number

Pueblo, Colorado, United States

• At Premier Members Credit Union, I led branch operations, driving business growth and ensuring exceptional customer service. I oversaw a variety of financial services, managed staff, and implemented strategic.
• Managed day-to-day operations, ensuring compliance with regulations and policies.
• Recruited, trained, and mentored staff, fostering a high-performance culture.
• Cultivated a customer-centric environment, addressing member inquiries and resolving issues promptly.
• Developed strategies to increase membership and enhance product penetration.
• Oversaw branch financial activities, including budgeting and financial reporting.

• As a Store Manager at Starbucks, I excelled in driving operational excellence, fostering a positive workplace culture, and delivering exceptional customer experiences. My role involved leading a team of dedicated.
• Managed day-to-day store operations, including staffing, scheduling, and inventory management.
• Ensured high standards of product quality, customer service, and cleanliness.
• Led and motivated a team of baristas, providing training and coaching to achieve sales targets.
• Implemented promotional strategies to drive store traffic and increase sales revenue.
• Monitored and analyzed key performance metrics to identify areas for improvement and implement corrective actions.

• As a Retail Associate Manager at T-Mobile, I played a crucial role in driving sales, fostering team development, and aligning objectives with company goals. My responsibilities included managing daily operations.
• Managed daily store operations, including sales activities, inventory management, and customer service.
• Led and coached a team of sales associates to achieve and exceed sales targets consistently.
• Implemented sales strategies and promotions to drive store traffic and increase revenue.
• Conducted regular performance reviews and provided training to enhance team performance and productivity.
• Ensured open communication and alignment of team objectives with company goals.Achievements:

• As a Regional Trainer/Bookkeeper at Safeway, I played a vital role in ensuring financial accuracy, implementing efficient accounting systems, and developing comprehensive procedures for staff. My responsibilities.
• Designed and delivered training programs for employees across multiple locations, focusing on product knowledge, customer service, and operational procedures.
• Conducted audits to ensure strict adherence to company policies, regulatory requirements, and financial best practices.
• Implemented a proprietary accounting system across 35 stores, improving efficiency and accuracy in financial management.
• Collaborated with regional managers and department heads to develop and implement comprehensive procedures for staff, enhancing operational efficiency and standardization.Achievements:
• Ensured financial accuracy, reducing errors by an impressive 20% through meticulous attention to detail and process improvements.