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Jene Chu Email & Phone Number

Program Manager and Learning Partner at Singapore Pools
Location: Singapore, Singapore, Singapore 6 work roles 3 schools
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Current company
Role
Program Manager and Learning Partner
Location
Singapore, Singapore, Singapore
Company size

Who is Jene Chu? Overview

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Quick answer

Jene Chu is listed as Program Manager and Learning Partner at Singapore Pools, a company with 318 employees, based in Singapore, Singapore, Singapore. AeroLeads shows a matched LinkedIn profile for Jene Chu.

Jene Chu previously worked as Program Manager & Learning Partner (Channels, Customer, Digital Factory) at Singapore Pools and Training Head at Hong Leong Finance. Jene Chu holds Masters Of Education from Monash University.

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Email format at Singapore Pools

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Singapore Pools

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Profile bio

About Jene Chu

Experienced Learning and Development professional with a proven track record in driving business impact through strategic talent development. Skilled in building high-performing L&D teams, designing innovative learning solutions, and fostering a culture of continuous learning. Proven ability to partner with business leaders to achieve organisational goals. Passionate about leveraging technology and data to enhance learning experiences.

Listed skills include Training, Management, Project Management, Leadership, and 27 others.

Current workplace

Jene Chu's current company

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Singapore Pools
Singapore Pools
Program Manager and Learning Partner
Singapore
Employees
318
AeroLeads page
6 roles

Jene Chu work experience

A career timeline built from the work history available for this profile.

Program Manager & Learning Partner (Channels, Customer, Digital Factory)

Current

Singapore

Spearheaded strategic learning partnerships through micro-credentialing for the retail and tech-lite workforce. Led the development of competency frameworks, OJT blueprints, agile education and leadership programs, achieving Workplace Learning Organisation of Competence (Gold) and Brandon Hall awards. Facilitated workshops on agile methodologies and design.

Aug 2021 - Present

Training Head

Singapore

Led and developed a high-performance L&D team, delivering impactful training programs to over 600 employees. Pioneered innovative training initiatives in design thinking, data analytics, and lean management, while driving the adoption of self-paced learning. Optimized training budget through grant acquisition, increasing average training hours by 27% and.

Feb 2012 - Nov 2020

Training & Corporate Strategy Manager, Retail & Financial Services

Singapore

Established the SingPost Retail Academy, developing comprehensive learning strategies to shift the retail workforce's focus from postal services to customer-centric business operations. Implemented customer experience and employee engagement strategies, resulting in enhanced retail network performance and customer satisfaction. Developed and managed a.

May 2007 - Feb 2012

Trainer, Training & Service Quality, Consumer Financial Services

Singapore

Delivered comprehensive training programs in consumer banking products, customer service, and cross-selling to over 100 Customer Service Officers. Successfully led the migration of the Centre’s knowledge management system, enhancing knowledge accessibility and efficiency. Enhanced service quality through rigorous call audits and customer satisfaction.

Aug 2005 - May 2007

Customer Service Office, Contact Centre, Consumer Financial Services

Singapore

Handled inbound consumer banking inquiries through phone and email channels. Recognized for exceptional customer service skills with two Best Customer Service Officer awards.

Feb 2004 - Aug 2005
Team & coworkers

Colleagues at Singapore Pools

Other employees you can reach at singaporepools.com.sg. View company contacts for 318 employees →

3 education records

Jene Chu education

FAQ

Frequently asked questions about Jene Chu

Quick answers generated from the profile data available on this page.

What company does Jene Chu work for?

Jene Chu works for Singapore Pools.

What is Jene Chu's role at Singapore Pools?

Jene Chu is listed as Program Manager and Learning Partner at Singapore Pools.

Where is Jene Chu based?

Jene Chu is based in Singapore, Singapore, Singapore while working with Singapore Pools.

What companies has Jene Chu worked for?

Jene Chu has worked for Singapore Pools, Hong Leong Finance, Singapore Post Ltd, and Ocbc Bank.

Who are Jene Chu's colleagues at Singapore Pools?

Jene Chu's colleagues at Singapore Pools include Jack Pei, C K, Kel Lin, Roderick Ng, and Barry Slamet.

How can I contact Jene Chu?

You can use AeroLeads to view verified contact signals for Jene Chu at Singapore Pools, including work email, phone, and LinkedIn data when available.

What schools did Jene Chu attend?

Jene Chu holds Masters Of Education from Monash University.

What skills is Jene Chu known for?

Jene Chu is listed with skills including Training, Management, Project Management, Leadership, Business Strategy, Operations Management, Program Management, and Banking.

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