Process initial, annual and interim recertification’s and calculate retroactive rent while conforming to HUD regulations and PHA guidelines• Calculate rents for annual and interim recertification• Identify households with income reporting discrepancies and make rent-adjustments• Review applicant files and determine Public Housing eligibility• Follow PHA and Section 8 guidelines• Process initial, annual and interim recertification’s and calculate retroactive rent while conforming to HUD regulations and HPD guidelines• Calculate rents for annual and interim recertification• Identify households with income reporting discrepancies and make rent-adjustments• Review applicant files and determine Section 8 eligibility• Follow LIHTC and Section 8 guidelinesProcess initial, annual and interim recertification’s and calculate retroactive rent while conforming to HUD regulations and HPD guidelines• Calculate rents for annual and interim recertification• Identify households with income reporting discrepancies and make rent-adjustments• Review applicant files and determine Section 8 eligibility• Follow LIHTC and Section 8 guidelines

Responds to telephone inquiries and requests from NJ EzPass Customers. Gathers information, researches/resolves inquiries and logs customer calls. Communicates appropriate options for resolution in a timely manner and maintain the ability to multi-task and work in a high-paced environment

Manages, trains, monitors and coaches crew members, carhops and skating carhops. Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices. Takes appropriate action to address employee issues and policy violations and immediately reports all employee issues, complaints and policy violations to his/her immediate supervisor. Performs opening and/or closing duties in compliance with Sonic Drive-In policies and procedures. Monitors and makes appropriate adjustments to staffing levels during assigned shift. Monitors and maintains inventory levels and food cost control during assigned shift and completes weekly inventory as needed. Completes assigned administrative duties timely and accurately. Assists in maintaining files, records and all required documentation.

Managed, trained, monitored and coached crew members, carhops and skating carhops. Performed opening and/or closing duties in compliance with company policies.