I provide a pleasant drinking experience to customers, while building relationships with regular patrons. I prepare and serve drinks while maintaining a clean and sanitary bar area. I multitask and remember multiple orders until I’m able to enter everything into the computer. I also ensure that each drink is made with the proper ingredients and pours.

Through open communication and organization I managed all technicians in the Savannah and Charleston region. I was responsible for all weekly route creation, scheduling inspections, maintenance and installations. In this role I also manage all invoice reconciliation, accounts receivable, payroll, and collections. I also created all policies, procedures and protocol for on and off boarding employees and enforcing technician expectations. I was also responsible for screening and interviewing prospective employees and handle all HR issues and new hire paperwork. In addition I worked to maintain relationships with current customers to ensure their satisfaction, and make sure they receive the level of service they require and deserve. Most weeks I also assist the warehouse manager with inventory, receiving and reconciling shipments, stocking and unloading pallets. Another key aspect of this job was ensuring that each technician has all the necessary equipment, supplies and job specific information needed to complete each task the day before it is scheduled for completion.

I greeted each patient with a smile and made them feel comfortable as I checked them into the practice. I verified insurance, scheduled appointments, managed patient portals, and sent and organized faxes. Multitasking while treating each customer with care was my goal every day.

As an admissions counselor I was responsible for a group of students who I helped walk though the admissions process. I ensured that all details were correct and organized, I pushed for admissions decisions, and ensured each student was prepared for the start of their first courses. Through attention to detail within communication and excellent customer service I made sure each student's journey from application to enrollment was a smooth transition. In addition I was responsible for a team of 8 admissions counselors who all worked from home, which lead to innovation in communication techniques and understanding from afar. I answered questions, lead trainings, ensured each team member was achieving their set goals, monitors calls, taught sales techniques, and handled disciplinary actions.

I assisted undergraduate students as they walked through the admissions process from application to first time registration. I ensured that I provided excellent customer service with each student who crossed my path.

I compiled industry and competitor information into organized searchable databases to aid high level executive leadership decision making. I organized databases, investigated and identified trends, and became very knowledgeable within the energy market.