Jennifer Eger Email & Phone Number

Port Adelaide, South Australia, Australia

Adelaide, South Australia, Australia

The Engaged Space, HR Management Consulting

Pullman, Novotel & Ibis Sydney Olympic Park

Mercure Sydney

Mercure Sydney

Sydney, New South Wales, Australia

Pullman Port Douglas Sea Temple Resort & Spa

Pullman Reef Hotel Casino

Novotel Cairns

Duty Manager of the property and chiefly responsible for providing customer service in line with Novotel and Accor values and standards.Other responsibilities include staff training, SOP implementations, daily guest movements, in house reservations, crisis management, proper fire safety and security practices and overseeing Food and Beverage operations in the absence of the EAM

Queensland, Australia

Re-opening member of leadership team within room division. Management and execution of new butler program, enhanced arrival and departure process and assisting the launch of two new accommodation products were key projects through the opening process.

Queensland, Australia

A diverse role overseeing daily operations of two a la carte outlets on Hayman. Revised operational structures necessitated planned execution of outlet cross training; effective labour and expenses management coupled with targeted revenue generation.

Downtown Burj, Dubai

Pre-opening outlet manager for multiple outlets. Experience and demonstrated achievement in staff recruitment, induction and training, corporate compliance and brand standard execution, concept generation and implementation, budget generation and forecasting, inventory management and reporting.

Queensland, Australia

Seating up to 80 guests in addition to providing full beach and poolside lounge service, the Hayman Pool offers à la carte dining, premium cocktails and both international and domestic wines.

Queensland, Australia

Seating up to 120 guests, this à la carte Italian Restaurant offered a wide range of Italian and Mediterranean inspired cuisine. La Trattoria offered an extensive wine list featuring selected premium vintages from Italy and Australia

Queensland, Australia

Azure offered daily buffet breakfast for up to 500 guests. Serving à la carte and buffet lunches as required. Azure is Hayman’s largest outlet. Each evening a contemporary seafood menu is matched with a selective wine list featuring both Australian and international vintages.

Queensland, Australia

Overseeing daily operations of busy food and beverage outlets across the property. Other responsibilities included staff training and supervision of restaurant and bar operations, rostering, cash handling, KENO, TAB and EGM operations.

Diploma In Hr Management, Human Resources Management And Services

Certificate Iv, Training & Assessment

Diploma In Hospitality Management

Education record

Traditional Butler Training

Certificate 3 Hospitality Operations

Education record

Introductory wine course - Wine appreciation and knowledge Advanced wine topics - Up-selling and marketing, Food and wine, Methode.

Diploma In Hospitality