Jenelle Wright-Thomas Email & Phone Number

Oversees Agile software web and application development and testing teams responsible for implementing the DMEPOS Competitive Bidding Program (CBP) for the CBIC. Assists the IT organization in defining and implementing its business plan and goals to support the strategy and goals of the organization.Works closely with the company’s business planning leaders to ensure alignment of the IT strategy with the business strategy.Participates in the creation, implementation and monitoring of the department’s strategic plan and monitoring metrics.

Columbia, South Carolina, United States

Served as project lead for the development of Web-based applications through the analysis of business requirements and creation of project documentation supporting the project life cycle as outlined in the Information Systems Standards Manual (ISSM). Reviewed proposed major IS system enhancements and identified system issues related to business support.

Columbia, South Carolina, United States

Analyzed business partners’ operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Supported web-based software application functions including database administration, training, installation, and daily maintenance. Investigated web inconsistencies, technical problems, and usage patterns to provide solutions, system upgrades, application enhancements and respond to external feedback emails.Served as a liaison between subject matter experts, technical contacts, and programmers. Facilitated discussions on system specifications and installation.

Columbia, South Carolina, United States

Analyzed change requests for impact to department work processes. Led projects and assisted management, staff, and customers on special projects and system administration. Ensured projects met outlined criteria and functional specifications. Facilitated team involvement and evaluation in order to meet project objectives. Provided project planning and improvements using workflow analysis tools. Documented operational processes to modify requirements as solutions to production issues, provide cost effectiveness, and ensure deadlines were met. Documented department compliance with CMS requirements and standards as well as researched Medicare laws, regulations, and current home health care issues.Prepared a multimillion-dollar budget through compilation and review of previous fiscal year spending, time, and workload statistics as well as composition and submission of the budget narrative to CMS.Compiled and submitted monthly expense accruals to cost and budget. Calculated monthly time allocations that drive the actual cost reported.Developed relational databases, forms, queries, and reports for multiple projects to automate processes, track performance, and measure outputs. Provided training and documentation on new processes.