Lead It Support Analyst
Current
Jun 2024 - Present
AeroLeads people directory · profile
Jenepher Bratusek Email & Phone Number
Lead IT Support Analyst
at
Rush Enterprises, Inc
1 work email found
@rushenterprises.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Lead IT Support Analyst
Location
San Marcos, Texas, United States
Company size
Who is Jenepher Bratusek? Overview
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Quick answer
Jenepher Bratusek is listed as Lead IT Support Analyst at Rush Enterprises, Inc, a company with 2090 employees, based in San Marcos, Texas, United States. AeroLeads shows a work email signal at rushenterprises.com and a matched LinkedIn profile for Jenepher Bratusek.
Jenepher Bratusek previously worked as Sr. IT Support Specialist at Rush Enterprises, Inc and IT Support Specialist at Rush Enterprises, Inc. Jenepher Bratusek holds Communication Design from Texas State University.
Company email context
Email format at Rush Enterprises, Inc
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{last}{first_initial}@rushenterprises.com
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AeroLeads found 1 current-domain work email signal for Jenepher Bratusek. Compare company email patterns before reaching out.
Profile bio
About Jenepher Bratusek
Experienced Technical Support Representative with a demonstrated history of working in the information technology and customer service industry. Strong IT professional, skilled in computer repair, contact centers, printer support, software installation and troubleshooting.
Listed skills include Technical Support, Troubleshooting, Help Desk Support, Computer Hardware, and 32 others.
Current workplace
Jenepher Bratusek's current company
Company context helps verify the profile and gives searchers a useful next step.
Rush Enterprises, Inc
10 roles
Jenepher Bratusek work experience
A career timeline built from the work history available for this profile.
Sr. It Support Specialist
Sep 2022 - Jul 2024
It Support Specialist
Provide technical assistance and support for incoming inquires and issues related to computer systems, software, and hardware. Respond to queries either in person or over the phone. Respond to email messages for customers seeking help. Install, modify, and repair computer hardware and software.
May 2019 - Oct 2022
Team Support Coordinator Ii
Supported 10-15 inbound customer service and sales agents with day to day operations. Listen to live calls and provided real-time coaching to the agents. Worked with agents on improving sales metrics and attaining higher goals. created and managed extensive excel files for weekly and monthly expectations. Traveled to Guatemala City, Guatemala to assist.
May 2017 - Jan 2019
Subject Matter Expert
Assisted new hire classes with first 2 months taking phone calls. Provided real-time assistance and coaching after observing calls. Traveled to Shreveport, LA in 2016 to re-open customer service department. I assisted the trainer and agents as the supervisors were hired and went through on-boarding. I assisted with the first and second class in Shreveport.
Sep 2014 - May 2017
Customer Service Representative
Assisted customers with billing and service issues. Met sales metrics.
Oct 2013 - Sep 2014
National Order Help Desk
Received calls from internal employees to assist with difficult situations and take over escalated phone calls. Assisted with order issues, coaching. Met metrics such as call time.
Mar 2011 - Oct 2013
Customer Service Representative
Assisted customers with billing and service issues. Met sales metrics.
Aug 2010 - Mar 2011
Technical Support Representative
Received inbound calls, chats and IMs from customers of multiple ISPs. Assisted agents with difficult situations. Met call requirements. Received escalated phone calls from other agents.
Feb 2005 - Oct 2008
Litigation Support Representative
Digitized documents for court depositions. Assisted with video encoding and decoding, scanning multiple documents, time-stamped videos with proprietary software. Web Design Services - Maintained website, managed pay-per-click campaign
Sep 2002 - Sep 2004
Team & coworkers
Colleagues at Rush Enterprises, Inc
Other employees you can reach at rushenterprises.com. View company contacts for 2090 employees →
CB
Chris Buccio
Colleague at Rush Enterprises, Inc
Los Angeles Metropolitan Area, United States
View →
KH
Karen Haecker
Colleague at Rush Enterprises, Inc
San Antonio, Texas, United States, United States
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HO
Howard Olson
Colleague at Rush Enterprises, Inc
Tucson, Arizona, United States, United States
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MB
Mary Branson
Colleague at Rush Enterprises, Inc
San Antonio, Texas, United States, United States
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DS
Dawson Stevens
Colleague at Rush Enterprises, Inc
Woodstock, Georgia, United States, United States
View →
JJ
Jeremy Jordan
Colleague at Rush Enterprises, Inc
Lufkin, Texas, United States, United States
View →
DW
Donna Walker
Colleague at Rush Enterprises, Inc
United States, United States
View →
SF
Samantha Flores
Colleague at Rush Enterprises, Inc
United States, United States
View →
MW
Mitchell White
Colleague at Rush Enterprises, Inc
The Colony, Texas, United States, United States
View →
GL
Gordon Lalonde
Colleague at Rush Enterprises, Inc
Ottawa, Ontario, Canada, Canada
View →
Chris Buccio
Colleague at Rush Enterprises, Inc
Los Angeles Metropolitan Area, United States
View →
KH
Karen Haecker
Colleague at Rush Enterprises, Inc
San Antonio, Texas, United States, United States
View →
HO
Howard Olson
Colleague at Rush Enterprises, Inc
Tucson, Arizona, United States, United States
View →
MB
Mary Branson
Colleague at Rush Enterprises, Inc
San Antonio, Texas, United States, United States
View →
DS
Dawson Stevens
Colleague at Rush Enterprises, Inc
Woodstock, Georgia, United States, United States
View →
JJ
Jeremy Jordan
Colleague at Rush Enterprises, Inc
Lufkin, Texas, United States, United States
View →
DW
Donna Walker
Colleague at Rush Enterprises, Inc
United States, United States
View →
SF
Samantha Flores
Colleague at Rush Enterprises, Inc
United States, United States
View →
MW
Mitchell White
Colleague at Rush Enterprises, Inc
The Colony, Texas, United States, United States
View →
GL
Gordon Lalonde
Colleague at Rush Enterprises, Inc
Ottawa, Ontario, Canada, Canada
View →
2 education records
Jenepher Bratusek education
Communication Design
Prepress/Desktop Publishing And Digital Imaging Design
Smithson Valley High School
FAQ
Frequently asked questions about Jenepher Bratusek
Quick answers generated from the profile data available on this page.
What company does Jenepher Bratusek work for?
Jenepher Bratusek works for Rush Enterprises, Inc.
What is Jenepher Bratusek's role at Rush Enterprises, Inc?
Jenepher Bratusek is listed as Lead IT Support Analyst at Rush Enterprises, Inc.
What is Jenepher Bratusek's email address?
AeroLeads has found 1 work email signal at @rushenterprises.com for Jenepher Bratusek at Rush Enterprises, Inc.
Where is Jenepher Bratusek based?
Jenepher Bratusek is based in San Marcos, Texas, United States while working with Rush Enterprises, Inc.
What companies has Jenepher Bratusek worked for?
Jenepher Bratusek has worked for Rush Enterprises, Inc, Centurylink, Telenetwork, and Vmax Consulting Lp.
Who are Jenepher Bratusek's colleagues at Rush Enterprises, Inc?
Jenepher Bratusek's colleagues at Rush Enterprises, Inc include Chris Buccio, Karen Haecker, Howard Olson, Mary Branson, and Dawson Stevens.
How can I contact Jenepher Bratusek?
You can use AeroLeads to view verified contact signals for Jenepher Bratusek at Rush Enterprises, Inc, including work email, phone, and LinkedIn data when available.
What schools did Jenepher Bratusek attend?
Jenepher Bratusek holds Communication Design from Texas State University.
What skills is Jenepher Bratusek known for?
Jenepher Bratusek is listed with skills including Technical Support, Troubleshooting, Help Desk Support, Computer Hardware, Microsoft Office, Customer Service, Networking, and Web Design.
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