Greets and directs patients and visitors in person and over the phone utilizing AIDET principles. Provides information regarding services, JPS location information and additional assistance as required.Accurately identifies patient and registers JPS patients while maintaining regulatory and functional knowledge of all information required to register patient types in database which ensures timely & accurate reporting/billing.Explains and secures consent for all registration forms including general consent forms, MSPQ, notice of privacy practices, patient rights and responsibilities, MyChart enrollment etc.Distributes patient related materials and obtains patient or authorized representatives signature on all insurance waivers and other financial forms such as Estimate Letters as applicable.Collects patient owed cost sharing amounts (copays, deductibles, coinsurance, full costs [non-covered/self-pay]) in accordance with Standard Operating Procedure as well as referring patients to Enrollment and Eligibility, when applicable. Reconciles cash drawer at end of shift.Acquires precertification status on all applicable services, such as in-office procedures, Inpatient/Outpatient Surgeries, Outpatient Radiology & Cardiology Tests, and/or Physician Services, or Pharmacy Services.Performs other related duties as assigned.

Insurance collections and follow to correct claims and process appeals. Electronic claim submission, checking acknowledgement report for rejected claims, posting insurance & patient payments,hospital charges, working aging reports. Work any denied or zero paid claims, sending out statements and answering all billing questions and phone calls. and i post patient and insurance payments, run credit cards on electronic system. Entered in notes in patient accounts from correspondence.