Jen Fowler Email & Phone Number

Leads the company's strategic transformation by spearheading the implementation and optimization of Agile practices across all departments, with a focus on driving operational efficiency by eliminating bottlenecks, streamlining cross-functional collaboration and fostering an Agile culture of transparency, communication, and continuous improvement and innovation.

Boston

Boston, Massachusetts, United States

Greater Boston Area

Servant leader to a product development team working on MVP iterations for a SaaS-based lead management product.• Coordinate efforts of an 8-person cross-functional team, as well as outside resource teams, to deliver new functionality on an MVP product in a 3-week sprint cycle.• Transitioned team to an Agile environment and Scrum practices, reducing defects in delivered releases by 90% and cutting cycle time by 25%.• Actively lead team to empower self-organizing themselves, building and mentoring leadership skills, and consistently maintaining a high level of team morale and pride.

Managed the scope, development, and delivery of simultaneous web projects and client retainers; coordinated resources and managed cross-functional teams to successful project completion.• Identified problematic estimating trends and worked to implement better estimating practices, resulting in WebSolutions becoming more profitable.• Streamlined our internal team processes, prioritizing work and improving quality by about 60% while cutting lead times and costs.• Led a large-scale CMS re-platforming project for a local government site from concept to launch and beyond, delivering on-time and within budget, helping to secure an on-going retainer contract.• Managed multiple large-scale projects as well as ongoing maintenance releases for our largest client, keeping them focused and on pace throughout their fiscal year and within budget while meeting their stakeholders’ evolving needs.

Re-built an online exam management tool for take-home course exams and Bar exams, aimed at both instructor and student use, and seamlessly integrated with existing exam management systems; coordinated with the business to accommodate strict exam guidelines; utilized a clear and concise workflow application design to ease use and information flow, minimize human error, and deliver various reporting metrics.

Chicago, Il

Managed all phases of product lifecycle including client assessment, application concept and specifications, development, database creation and administration, server configuration, testing, and implementation.• Led the team in creating the company's first white-label product, PanelVerse. Created application specifications, wireframes, and page flows; coordinated with designers and led development resulting in a successful product launch and demo that went on to sell client license.• Lead back-end developer involved in creating and implementing the Walt Disney World Moms Panel, an innovative Disney web initiative which directly resulted in beating revenue growth and positive press interest for the client.

Aurora, Il, Norcross, Ga

Lead usability and UI developer; managed all phases of information architecture, usability, and user interface design. Documented application specifications, developed, and tested applications from conceptual design to implementation.• Took on roles of business analyst and Java developer for company's first associate and client portal product. Collaborated with IBM Java consultants to develop and execute a strategy for the design, development, and implementation.

Aurora, Il, Norcross, Ga

Lead UI developer; interpreted and executed business and functional requirements to improve information architecture, usability, user interface design during the development of internal sites and web-based applications.

Aurora, Il, Columbus, Oh

Led the information architecture, usability, design, development, and implementation of various internal online knowledge bases and web-based applications for multiple departments across the company.

Aurora, Il

Provided technical expertise to Technical Support associates. Responsible for handling customer escalations, product and services training, associate mentoring, and managing internal/external communications and testing during service outages.

Aurora, Il

Provided all forms of technical support to end-clients and financial institutions on financial desktop and web applications.

Romeoville, Il

Bolingbrook, Il

Phoenix, Az

Scottsdale, Az