Jen Frazier Email & Phone Number

Fairfax, Va

Billions of years of life, science and history in the palm of your hand. Curated, handcrafted, and artfully arranged in acrylic... The Mini Museum is a portable collection of curiosities where every item is authentic, iconic and labeled. Our company is dedicated to the pursuit of adventure through science and history.I am lucky enough to help bring the Mini Museum to life by preserving and preparing specimens for inclusion in the Mini Museum as well as designing and creating the jewelry line. Like most small businesses, we all wear other hats as needed and I contribute when I can in the areas of user experience, customer service, marketing, design and operations.

Fairfax, Va

I couple my experience in creating and maintaining the culture of ThinkGeek.com, a top 200 Internet Retailer with my knowledge of designing innovative customer experiences to help other companies realize the importance of fostering their corporate culture. Employee engagement and customer satisfaction are directly tied to bottom line profitability. I help companies grow and improve those essential elements of business with an emphasis on empathy towards employees and customers.

I can talk and stuff. In front of audiences even! Without having to imagine them naked. Yay me! Some talks I've given:"UX and Mobile Game Design" LectureOctober 2013; Game 232: Online and Mobile Gaming, George Mason University, Fairfax, VAJanuary 2014; Global Game Jam, George Mason University, Fairfax, VA"Culture and Community"February 2014: Underground Online Entrepreneurship Conference, New Orleans, LA"Kickass Customer Service"March, 2013; Pioneer Nation Entrepreneurship Conference, Portland, OR

Consulting, helping, speaking, making things and selling them. I do lots of randomness.

Fairfax, Va

Strategic planning and execution on web site design and UX projects, managing a team of design and creative monkeys, improving business metrics by enhancing the customer experience across all areas of the business, serving as the keeper of the ThinkGeek culture and voice, and avoiding Powerpoint and corporate-speak like the plague.

Created and ran a small ISP and web design company in Northern Virginia with some friends. Thankfully we sold the business before dialup went the way of the dodo.

M.S., Systems Engineering

I began my graduate studies concentrating on HCI and Usability. After a break of a few years, completed my degree in Systems Engineering.

B.S., Industrial And Systems Engineering

Activities and Societies: Institute of Industrial Engineers, Alpha Pi Mu the Industrial Engineering Honor Society, Residence Hall.