Jennifer Gines Email & Phone Number

Portland OR

• Operations Supervisor
• Supervise a team of 25-50 associates.
• Monitor attendance, productivity, and other performance standards.
• Assist in new associate training. Provide coaching and counseling.
• Motivate and engage associates by focusing on team accomplishments and recognition.
• Evaluate and recommend changes in preferred work methods to increase productivity of warehouse operations.

• Food Production Supervisor
• Ensured quality and accuracy of production operations, including accurate documentation.
• Provided and oversaw inspection activity for product throughout production cycle. Complied with established food safety standards and ensured all were met.
• Coordinated manpower requirements by increasing or decreasing personnel and overtime to meet changing conditions.
• Initiated and/or suggested plans to motivate workers to achieve work goals.
• Interpreted company policies to workers and enforced safety regulations.

• Supervised over 200 associates and oversaw three departments.
• Communicated effectively with employees explaining their job responsibilities.
• Managed all aspects of field employment at the site including recruitment, coaching, counseling and termination while maintaining related support functions.
• Found creative and proactive solutions to staffing and performance challenges. Met client's cost and service. Reduced annual operating expenses.
• Minimized overtime hours during 2017 peak season from 846 hours to 77 hours.
• Kept track of work hours to generate daily, weekly and monthly reports.

• Provided administrative support to Brokers and over 15 Agents. (Scheduled appraisals and home inspections, researched tax records, and created CMA's.)
• Oversaw all office processes, such as the buyer profile system and Market Watch Newsletter Program (Monthly market analysis of average amount of properties sold in different subdivisions.)
• Created custom reports using Multiple Listing System and quarterly analysis of realtor production and commissions.
• Performed daily mass mailings to target prospect sellers and buyers.
• Created a highly effective filing system, including quick and thorough indexing, filing and offsite storage, resulting in easy access to information and streamlined office functioning.
• Assisted Brokers in training new realtors and prepared marketing literature and other advertising materials.

• Provided continuous high quality support to the Engineering Department.
• Acted as a liaison between clients and engineers (Recall reimbursements).
• Translations in English and Spanish (Manuals).
• Created reports (Part orders and inspections). General office tasks / Customer Service.

• Performed administrative and secretarial support functions for the Director.
• Assisted in the preparation of response to governmental program proposals and in the HIV / AIDS care treatment programs with public marketing health fairs.
• Handled challenging calendar meeting schedule demands and maintained filing system.
• Answered and screened a high volume of incoming calls and in-person inquiries from clients and colleagues, treating each person with respect and providing information and referrals as needed.
• Demonstrated ability to maintain composure and work efficiently in a fast-paced environment while preserving strict confidentiality.

• Assured that all in-house outgoing mail (including printing, inserting and posting; average of 300-500 letter per day) was accurately and timely processed according to each department's protocol.
• Ordered, distributed and maintained inventory of necessary mail and office supplies on a weekly basis and generated a variety of reports as required.
• Inventory control of company uniforms and monthly check up of employee equipment.
• Cold calling, marketing and customer service.
• Promoted from Financial Service Advisor to Correspondence Coordinator in 3 months.
• Recipient of Employee of the Month Award.

Bachelor, Entertainment Business

Earned 40 Credits

General Studies, General Studies