Jennifer Gines Email & Phone Number

Portland Or

Operations Supervisor• Supervise a team of 25-50 associates.• Monitor attendance, productivity, and other performance standards.• Assist in new associate training. Provide coaching and counseling.• Motivate and engage associates by focusing on team accomplishments and recognition.• Evaluate and recommend changes in preferred work methods to increase productivity of warehouse operations.• Provide communication, training, feedback and direction to ensure safe performance.• Understand customer's goals and objectives and work to meet and exceed these expectations on a daily basis.• Forklift certified.Lead• WMS - Manhattan• Inventory

Food Production Supervisor• Ensured quality and accuracy of production operations, including accurate documentation.• Provided and oversaw inspection activity for product throughout production cycle. Complied with established food safety standards and ensured all were met.• Coordinated manpower requirements by increasing or decreasing personnel and overtime to meet changing conditions.• Initiated and/or suggested plans to motivate workers to achieve work goals.• Interpreted company policies to workers and enforced safety regulations.• Responded to grievances accordingly and worked with subordinates and human resources to discuss and eliminate problems.• Forklift certifiedDistribution Center Performance Supervisor• Ensured that the area of responsibility was properly organized, staffed and directed.• Conducted daily work group meetings.• Maintained employees schedules and assigned work to meet daily production requirements.• Monitored productivity and provided constructive feedback and coaching.• Acted as a liaison between temporary associates and client supervisors. Maintained and nurtured a strong relationship with the client.

• Supervised over 200 associates and oversaw three departments.• Communicated effectively with employees explaining their job responsibilities.• Managed all aspects of field employment at the site including recruitment, coaching, counseling and termination while maintaining related support functions.• Found creative and proactive solutions to staffing and performance challenges. Met client's cost and service. Reduced annual operating expenses.• Minimized overtime hours during 2017 peak season from 846 hours to 77 hours.• Kept track of work hours to generate daily, weekly and monthly reports.• Demonstrated operating principles and service differentiators through daily activity.• Maintained facility safety guidelines.• Conducted successful orientations and quality checks with new hires.• Created work schedules, managed payroll, time and attendance systems.• Identified quality issues and ensured prompt resolution.• Processing of criminal background and drug screenings.• Forklift certified.Main Lead•Led team in corporate goal attainment•Supervised, trained, coached and motivated a team of over 50 warehouse workers.•Problem-solved and suggested improvements to management.•Implemented and reinforced policies and warehouse safety guidelines.• Held daily floor meetings to set goals and discuss all issues.• Used excellent communication skills at all levels.• Monitored all processes and goal achievement.• Provided cross-training opportunities to team staff.• Utilized interpersonal and communication skills among various departments to facilitate a productive and collaborative work environment.

• Provided administrative support to Brokers and over 15 Agents. (Scheduled appraisals and home inspections, researched tax records, and created CMA's.)• Oversaw all office processes, such as the buyer profile system and Market Watch Newsletter Program (Monthly market analysis of average amount of properties sold in different subdivisions.)• Created custom reports using Multiple Listing System and quarterly analysis of realtor production and commissions.• Performed daily mass mailings to target prospect sellers and buyers.• Created a highly effective filing system, including quick and thorough indexing, filing and offsite storage, resulting in easy access to information and streamlined office functioning.• Assisted Brokers in training new realtors and prepared marketing literature and other advertising materials.• Coordinated listing projects, open houses, created brochures, print ads and flyers.• Updated website, blogs, internal databases, scheduled appointments, prepared invoices and other general office tasks.• Answered phones, responsible for office supplies and servicing of office equipment.

• Provided continuous high quality support to the Engineering Department.• Acted as a liaison between clients and engineers (Recall reimbursements).• Translations in English and Spanish (Manuals).• Created reports (Part orders and inspections). General office tasks / Customer Service.

• Performed administrative and secretarial support functions for the Director.• Assisted in the preparation of response to governmental program proposals and in the HIV / AIDS care treatment programs with public marketing health fairs.• Handled challenging calendar meeting schedule demands and maintained filing system.• Answered and screened a high volume of incoming calls and in-person inquiries from clients and colleagues, treating each person with respect and providing information and referrals as needed.• Demonstrated ability to maintain composure and work efficiently in a fast-paced environment while preserving strict confidentiality.

• Assured that all in-house outgoing mail (including printing, inserting and posting; average of 300-500 letter per day) was accurately and timely processed according to each department's protocol.• Ordered, distributed and maintained inventory of necessary mail and office supplies on a weekly basis and generated a variety of reports as required.• Inventory control of company uniforms and monthly check up of employee equipment.• Cold calling, marketing and customer service.• Promoted from Financial Service Advisor to Correspondence Coordinator in 3 months.• Recipient of Employee of the Month Award.

Bachelor, Entertainment Business

Earned 40 Credits

General Studies, General Studies