Jenhalyn Martin-Castellano Email & Phone Number

Mesa, Az, Us

•Actively seek to resolve any concerns while adhering to the company policy and standards of behavior.•Address customer concerns in reference to products, services rendered or employee interactions.•Establish daily accountability for registers by ensuring each register is properly funded the correct amount of cash and close out each register to ensure all funds are accounted for.•Establish task for employees to ensure a clean workplace.

•Assist with event preparation, set up and closing, including setting up and packing away tables, table cloths and place settings.•Set up for events according to banquet event order.•Seeing to the comfort of guests through answering questions, taking orders, conveying special instructions to the kitchen and bar, and serving food and beverages.•Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs.

Phoenix, Arizona, United States

•Assisted coordinator with prep and execution of events ranging in sizes from 50-250 guests.•Aided in organization and management of various events to ensure that allrequirements and goals were always fully met.•Maintained the appearance of event sites, greeted and directed guests and resolved any problematic issues.•Cultivated relationships with vendors and guests.

Bachelor Of Science - Bs, Tourism Development Management (Meetings And Events)

Associate Of Science - As