Jen Havard
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Jen Havard Email & Phone Number

Director, Social Responsibility: Executive Engagement | Strategic Planning | Communications | Non-Profit Management | Relationship Management | Growth Mindset at UnitedHealthcare Children's Foundation
Location: Birmingham, Alabama, United States 5 work roles 2 schools
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Role
Director, Social Responsibility: Executive Engagement | Strategic Planning | Communications | Non-Profit Management | Relationship Management | Growth Mindset
Location
Birmingham, Alabama, United States
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Jen Havard is listed as Director, Social Responsibility: Executive Engagement | Strategic Planning | Communications | Non-Profit Management | Relationship Management | Growth Mindset at UnitedHealthcare Children's Foundation, a with 9 employees, based in Birmingham, Alabama, United States. AeroLeads shows a matched LinkedIn profile for Jen Havard.

Jen Havard previously worked as Director Social Responsibility at Unitedhealthcare Children'S Foundation and Development and Community Engagement Specialist at National Ms Society. Jen Havard holds Public Relations And Communications from University Of West Florida.

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UnitedHealthcare Children's Foundation

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About Jen Havard

As a relationship-focused professional, I’ve developed a unique cross-section of experience across sales and marketing, fundraising and development, public relations, and customer success. I have a proven track record of delivering an exceptional customer experience through strong communications and relationship-building activities that support the long-term success of clients and stakeholders while driving business goals, generating revenue, and improving the bottom line. I’m an adaptable team player who loves leveraging analytical skills to drive the client experience, whether segmenting markets, developing client success strategies, producing omnichannel engagement plans, or identifying key potential strategic partners, my ability to make data-driven business decisions has been central to program success.With a range of competencies, I’m equipped to manage a variety of technical and non-technical projects, processes, and people. Regardless of the subject, I bring empathy, open-mindedness, and consensus-building to the client relationship to ensure we’re building lasting trust and offering above-and-beyond expectations and value. CORE COMPETENCIES:• Consumer Experience• Digital Engagement• Content Creation• Project Management and Planning• CRM Management• Journey Mapping• Collaborative Leadership Style• Training, Coaching, and Mentoring• Public Speaking• Process Improvement• Remote WorkSOFTWARE:• Office365 & G-Suite• Sharepoint• Adobe Photoshop, InDesign, and Premiere Pro• SalesForce• Raiser's EdgeACCOMPLISHMENTS:• Developed a communication strategy and collection tools for BirthWell Partners that has resulted in a 600% increase in board member contributions and a 100% increase in individual donations since being implemented in June 2020.•Adapted quickly to the changing social climate of 2020 and developed a virtual event and marketing plan to retain event participants in an online environment, achieving a 72% success rate. • Established a data-driven training program for all front-line employees based on fundamental customer service values (specifically setting and exceeding expectations), resulting in a 45% increase in customer satisfaction, a 78% decrease in customer complaints, and a 15% increase in repeat bookings.

Listed skills include Leadership, Metrics Reporting, Presentation Development, Workfront, and 36 others.

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UnitedHealthcare Children's Foundation
Unitedhealthcare Children'S Foundation
Director, Social Responsibility: Executive Engagement | Strategic Planning | Communications | Non-Profit Management | Relationship Management | Growth Mindset
minneapolis, minnesota, united states
Website
Employees
9
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5 roles

Jen Havard work experience

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Director Social Responsibility

Current

At UnitedHealthcare Children's Foundation, I get to be a part of changing lives! UHCCF provides timely financial support to families with children in need of extensive medical intervention. My daughter has a rare lung condition known as neuroendocrine hyperplasia of infancy (NEHI), and I have been the overwhelmed mother who can barely bring herself to open the hospital bill. I know first-hand the incredible amount of stress brought on by the unknown, by coordinating care, making appointments, ensuring enough supplies are on hand. But, I also know first-hand the relief of finding someone who can help you, who can take just one thing off your plate, who can give you a moment to breathe. I’m blessed to be in a position to help other parents in a similar position, and I get to call it my job!UHCCF medical grants are funded through:- Public donations- UnitedHealth Group employee giving and employer matching- Peer-to-peer event-based fundraising- and Sponsorship of regional events and programmingIf your organization wants to be a part of helping families in need while being represented at events attended by UHG/UHC/Optum leadership and employees, please get in touch with me at Jennifer.N.Havard@UHC.comOr make an online donation by going to UHCCF.org.

Aug 2021 - Present

Development And Community Engagement Specialist

Birmingham, Alabama, United States

I established and nurtured lasting professional relationships with corporate partners and community leaders to support the organization’s mission, by partnering on community engagement activities that promote participation among diverse groups in support of Society initiatives such as fundraising, engagement, and educational programsThe majority of my role entailed prospecting for new participants and partners while retaining past attendees and nurturing existing relationships to grow engagement efforts. I also maintained a comprehensive database of client, donor, and sponsor data to better inform sales, marketing, and promotional efforts around the Society’s events and programs.Some highlights of my time with the MS Society include: - Increasing revenue across the top five participants by driving renewals and recurring participation while creating a pipeline of potential stakeholders, sponsors, and donors. - Securing strategic partnerships with community and business leaders to increase awareness and grow participation.- Generating more than $64M in revenue despite the onset of the pandemic, which drastically changed event operations, funding initiatives, and overall earning potential.

Jan 2020 - Nov 2020

Director Of Development - Art Museum

City Of Montgomery

Montgomery Alabama

I oversaw client relations and sales-like fundraising activities to secure sponsorship opportunities, recurring revenue streams, and annual contributions to support the annual $3M operating budget for this city-owned community asset. A large part of my time at the museum focused on an extensive capital raise to secure funding for the addition of a new exhibition area. I played a key role in turning around fledgling fundraising efforts to close out a $3.8M funding round that was less than 30% funded at the start of my tenure.I also planned and produced as many as 16 community events annually by securing in-kind donations, sponsorships, and public and private partnerships while managing timelines, budgets, and schedules.I enjoyed being an inspirational leader, coaching a staff comprised of marketing, event planning, public affairs, and donor relationship team members, supporting them through a volatile executive leadership change. My role with the museum provided the opportunity to engage in other impactful community work such as serving as a city representative on state arts council grant review board where we used predefined criteria to judge applications and provide funding recommendations, made site visits and helped potential recipients refine their applications.

Aug 2014 - Apr 2019

Client Success Manager

Montgomery, Alabama, United States

I secured annual renewals and multi-year service contracts, serving as the customer success manager for an existing book of business throughout the Pacific Northwest region. I also trained customers on products and technology by organizing virtual webinars, hosting speakers, and creating scripts, content, and media for video tutorials and training.

Apr 2012 - Aug 2014

Marketing Director

Destin Getaways

Destin, Florida, United States

I developed creative assets and designs for traditional and digital advertising and marketing campaigns while driving customer success, growth, and retention through training, support, and strong relationship management. My work helped us increase customer satisfaction by 45% while obtaining a 100% renewal rate for active customers – a record! As a technical project manager, I also supported customers in the use of the platform by helping them with business and marketing strategies to ensure they were vested in the services while developing content, training, and sales pitches to drive bookings.

Jul 2010 - Aug 2012
Team & coworkers

Colleagues at UnitedHealthcare Children's Foundation

Other employees you can reach at uhccf.org. View company contacts for 9 employees →

2 education records

Jen Havard education

FAQ

Frequently asked questions about Jen Havard

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What company does Jen Havard work for?

Jen Havard works for UnitedHealthcare Children's Foundation.

What is Jen Havard's role at UnitedHealthcare Children's Foundation?

Jen Havard is listed as Director, Social Responsibility: Executive Engagement | Strategic Planning | Communications | Non-Profit Management | Relationship Management | Growth Mindset at UnitedHealthcare Children's Foundation.

Where is Jen Havard based?

Jen Havard is based in Birmingham, Alabama, United States while working with UnitedHealthcare Children's Foundation.

What companies has Jen Havard worked for?

Jen Havard has worked for Unitedhealthcare Children'S Foundation, National Ms Society, City Of Montgomery, Hudson,Ink, and Destin Getaways.

Who are Jen Havard's colleagues at UnitedHealthcare Children's Foundation?

Jen Havard's colleagues at UnitedHealthcare Children's Foundation include Jill Awe, Taja Mahaffey, Nick Berry, Katie Monroe, and Anna Buan.

How can I contact Jen Havard?

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What schools did Jen Havard attend?

Jen Havard holds Public Relations And Communications from University Of West Florida.

What skills is Jen Havard known for?

Jen Havard is listed with skills including Leadership, Metrics Reporting, Presentation Development, Workfront, Public Speaking, Sharepoint, Client Relations, and Revenue And Profit Growth.

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