Jennifer Hilliard Email & Phone Number

Houston, Tx, Us

Houston, Tx, Us

Project Manager, May 2017 – November 2020Network Project Delivery, Houston Market•Tiger Team Lead for South Florida small cell project - worked with various functional groups to finalize initial node design using IKE surveys, A&E one-sheets and desktop design tools, and managed customer approval and contract update to ensure continuous revenue pipeline for project; completed 500+ initial designs and 300 additional nodes submitted to the customer for approval•Managed all process phases of design, construction and turn up for 350+ inner-city nodes, part of a 1400 node small cell project in Houston•Produced budget reports, tracked project cost at completion and updated field forecasts, oversaw vendor bid processes, materials selection and related AP; project was $1M under budget when transitioned•Accountable for updates and maintenance to customer contract specific data and tracking/reporting of all pass-through expenses•Lead all project planning meetings and maintained and communicated overall project schedule from meetings and data made available by vendors and internal stakeholders•Responsible for vendor management – oversaw vendor bid/award process, execution of work and scheduling, AP processes and close-outs deliverables to ensure adherence to company and customer quality standards

Denver, Colorado, Us

Implementation Project Manager, October 2014 – April 2017Mobile Infrastructure Group / Dark Fiber Solutions, Gulf Coast, Texas and BAWA Markets•Managed first awarded small cell deployment in Texas, 100+ sites for Super Bowl LI with extremely compressed deployment schedule and weekly face-to-face customer meetings•Developed initial relationships with City of Houston Office of ARA, Cities of Pasadena, Bellaire, Southside Place and West University Place, HPAR and CenterPoint Energy (Joint Use and MUG) at a market level•Handled all site development and regulatory processes, including vendor management, contract review, research, candidate selection and approvals, NEPA/SHPO, make ready, ROW permitting and RFPs/vendor selection and management; directed initial site walks and developed site candidate selection criteria specific to market and customer•Aggressively navigated challenging new online permitting system and new permitting type with City of Houston Regulatory, City Engineer and staff, and multiple A&E firms•Supervised all aspects of 4 large project budgets - preparation of budget trackers and reporting for OSP and SC, review of initial project budgets and tracking of cost at completion, and management of POs, pass-through costs and AP•Drove approval of design and location from appropriate Management and/or TIRZ Districts in keeping with local aesthetic by attending meetings, maintaining correspondence and providing requested documentation – 40+ districts at project start•Managed transactional dark fiber, lit fiber and DAS projects in 2014-2015

Irvine, California, Us

Project Manager, October 2012 – June 2014Verizon Wireless Account, Texas Markets•Successfully managed 500 macro FTTC project, encompassing macro site survey and drawing creation/approval, lease review for access rights, negation of easements/access where there was none, construction vendor management and coordination with FiberNet for fiber delivery – firm’s first project in Texas•Monitored and controlled execution of project plan and objectives, lead activities of 11 team members and developed work plans, MOPs, schedules and resource plans for all phases of the project•Responsible for customer relationship, including communication of project tracking and analysis, publication of status reports and direction of project meetings with internal and customer team members•Managed subcontractor to build ROW to compound path for 20 macros, including bid/quote, AP, construction and close out while ensuring compliance with lease agreements and quality completion of work•Site acquisition experience working with search rings in Fort Bend County

San Diego, California, Us

Circuit Path Design and Ordering Engineer, AT&T Mobility Account, West Coast Markets•Market lead for all Ethernet designs and work order related matters, including special projects, training, new designs/work orders, updates to existing designs, CIQ preparation, queue maintenance, market PM requests, exception report completion and market tracker updates – completed over 800 UMTS to Ethernet cell site migrations•Experience with CTS, AOTS, IWOS, ESNAP, EPADD, and Granite / webXng

Houston, Tx, Us

Senior Provisioner and Team Lead, 2008 – 2010Verizon Wireless and Cricket Communications Accounts, MO/AR/OK/TX Markets•Managed transport Cricket Communications market launches – 250+ and 100+ macro launches; provisioned and managed all cell site T1, muxed DS3 and trunking orders•Prepared, submitted and managed all ASRs/orders for Cricket Texas markets, including OCn, DS3, trunk and DS1 orders with AT&T, Verizon, Windstream, Embarq and other LECs; entered and updated all Granite sites, segments, equipment and paths

Overland Park, Kansas, Us

Transport/Network Engineer and MSO Manager, 1997 – 2002Texas and Gulf Coast Markets•Attended bi-weekly macro planning meetings to assess status of site acquisition and leasing, permitting and zoning, regulatory, construction and integration for new macros•Managed all aspects of network design, engineering and capacity planning for the Texas, Oklahoma and Louisiana regions as Transport Engineer•Planned, provisioned and coordinated implementation of STN rings, DS3 backhaul circuits, PSTN trunks, cell site T1s, 911 services, Nextel NPA/NXXs, DCS and traffic grooming projects, STP link in-services, call routing translations and DS3 turn up as Transport and Network Engineer•Managed staff of up to 8 employees and 2 Houston MSOs, including new equipment installation and implementation, budgeting and planning processes, and network outage resolutions

Bachelor Of Arts - Ba, Psychology

Education record