Jennifer Blair, Maom, Cebs Email & Phone Number

Boston, MA, US

- Manage West Coast service teams across all market segments - Assess capacity of team members and provide resources to support efficiencies, client requests and effective account management- Implemented process improvement initiatives to include the use of templates, automation and specialization of duties- Involved in key initiatives for the National.

Boston, MA, US

- Service Team Lead - Member of the National Technlogy Committee for Risk Strategies- Manage projects to increase firm's efficiency and service offerings- Compile and provide analysis for new business and existing renewals- Coordinate underwriting of new policies at the group and employee level- Provide ongoing service to all benefit clients including.

- Hired to pioneer the firm’s employee benefits department – responsible for creating all aspects of the department- Consultant for employee benefit clients as well as individual medical referrals- Compile and provide analysis for new business and existing renewals- Coordinate underwriting of new policies at the group and employee level- Provide ongoing.

Irvine, CA, US

- Worked directly with HR and Benefits at the client level to manage implementation of benefits website for online enrollment- Worked with online vendors to ensure website was built accurately and to business requirements- Facilitated weekly meetings with client to gather requirements and set expecations on progress of the build- Developed scripts to test.

Irvine, CA, US

- Managed three departments at one time – Flexible Spending, COBRA, Association Accounts- Took over COBRA department and reorganized procedures, staffing, workflow- Handled all administration of a large association account with over 100 locations including consolidated billing, posting payments, eligibility, open enrollments, renewals

- Department supervisor for the Pre-Flight area where client files are prepared for printing- Coordinated projects with other departments to ensure maximum efficiency and accuracy while meeting required timelines- Developed departmental procedures to outline effective workflow and implemented with various departments- Last point of quality control for.

Plano, TX, US

- Responsible for opening and closing the store, deposits, monthly reports- Managed staffing, performance appraisals, pay increase recommendations- Coordinate large projects with three shifts to ensure accurate and timely completion

Maom, Organizational Management

Ba, Social Ecology