Supervise and schedule volunteer and paid staff Implement, document, and improve operational & logistical processes

Short-term Projects - See portfolio at https://www.fiverr.com/jenicetom• Geo-spatial analytics, leading and managing projects for site selection modeling, mapping, and geocoding / reverse geocoding using QGIS, Excel / Google Docs, R and / or Python, or Tableau. Always meet tight delivery deadlines with communication with sponsor. • Data manipulation, leading and managing projects creating R scripts for on-going and / or repetitious processes• Operations, supervising volunteer staff and implementing processes for local Wine School

➤ Directed six (6) Lean Six Sigma (LSS) black belt project teams, projected to save US Retail $1M+➤ Utilized statistical and other analytical tools to drive data driven solutions➤ Expedited cycle time of projects by effectively setting agendas, goals and efficiently managing team meetings

➤ Successfully developed and supported the real estate strategy for North America which enhanced store planning for Senior Leadership and helped them more specifically target marketing dollars and opening costs➤ Partnered with Sales Forecasting analytics team to develop and provide fact-based recommendations using demographics and business data to predict sales for potential new stores and relocations to Senior Leadership➤ Directed the development and rollout of the real estate site selection models for North America, with an improvement in error rate by at least 200 bps per model, to ensure investment of capital into good locations.➤ Expedited profitable growth through identification of optimal store networks and the development of tools that calculated and reported operating expense reductions for relocations, downsizings and lease renewals.➤ Upgraded and streamlined reporting through the development and integration of systems, thereby accelerating analysis of locations and support new store growth targets (~50-100 stores annually)• Provided mentoring and coaching for Research team (2-4 analysts) to not only provide better customer service for internal customers, but also help achieve individuals’ career goals.

Promoted to Senior Real Estate Research Analyst in 2003➤ Successfully developed and provided in-depth analyses for large market entries. Stores opened in markets performed 10% higher in average sales than in prior market entries, supporting sales growth goals.➤ Leveraged output from Sales Forecasting analytics team to validate predicted sales and develop fact-based recommendations using demographics and business data for potential new stores and relocations to Senior Leadership ➤ Expedited decision making regarding relocations, expansions, lease renewals, remodels and closing through management of financial evaluation process ➤ Upgraded reporting of general and administrative expense for department. Managed budget to variance of less than 1% of budget to stay in line with company’s financial goals.➤ Provided reports summarizing store growth and expense control and ad hoc analyses to support other real estate strategy and corporate initiatives.

➤ Developed each teaching plan according to weekly business topic / case and graded individual and group work for 25 students➤ Provided mentoring and coaching, in addition to assistance on materials, to students during office hours

➤ Successfully developed strategy and communication to plan sponsors and participants for investment option additions ➤ Determined the market opportunity of offering investment only product to third party administrators for the small corporate 401(k) market

➤ Increased value of each property by an average of 10% through active management of operating expenses and timely collection of revenue, which led to increase of client retention and additional business.➤ Managed 20 commercial properties, consisting of over 600,000 square feet of space, ~150 tenants, with a net asset value of approximately $50M for 5 landlords.