Jenifer M Smith
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Jenifer M Smith Email & Phone Number

Strong information technology professional. Leverages exemplary leadership, analytical, technical, and communication skills to resolve complex problems and ensure seamless IT operations.
Location: Streamwood, Illinois, United States 5 work roles 1 school
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Strong information technology professional. Leverages exemplary leadership, analytical, technical, and communication skills to resolve complex problems and ensure seamless IT operations.
Location
Streamwood, Illinois, United States

Who is Jenifer M Smith? Overview

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Jenifer M Smith is listed as Strong information technology professional. Leverages exemplary leadership, analytical, technical, and communication skills to resolve complex problems and ensure seamless IT operations. based in Streamwood, Illinois, United States. AeroLeads shows a matched LinkedIn profile for Jenifer M Smith.

Jenifer M Smith previously worked as Supervisor - IT Support Services L2 at Essendant and Supervisor - IT Support Services L1 at Essendant. Jenifer M Smith studied at Loyola University Chicago.

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About Jenifer M Smith

Jenifer M Smith is a Strong information technology professional. Leverages exemplary leadership, analytical, technical, and communication skills to resolve complex problems and ensure seamless IT operations.. Colleagues describe them as "I worked with Jen for 10 years at Essendant. She’s very hands on in projects, she has a very positive attitude and always provides great recommendations. She’s very professional and relates and works well with all levels from officers of the company to clerical employees. I very much enjoyed working with her. She’s a team player and I could always count on her to get the job done. "

5 roles

Jenifer M Smith work experience

A career timeline built from the work history available for this profile.

Supervisor - It Support Services L2

Essendant

Deerfield, Illinois, United States

  • Led a team of up to 15 IT Service Desk 2nd level support professionals and up to 20 off shore support agents
  • Managed process improvements plans, performance reviews, goal setting based on KPI’s, on-boarding and off-boarding
  • Created and maintained SOPs and Run Book of operations
  • Collaborated with Managed Service Provider leadership regarding training plan and process to keep Run Book current
  • Managed PMLC for MS Teams rollout
  • Managed PMLC for annual laptop and desktop refresh using ServiceNow asset module
Jan 2011 - Jun 2023

Supervisor - It Support Services L1

Essendant

Deerfield, Illinois, United States

Jan 2011 - Jun 2023

Voice Technology Administrator

Essendant

Deerfield, Illinois, United States

Jan 2011 - Jun 2023

Inside Sales Manager - Data / Blackberry Handheld Sale

Eaccess Solutions, Inc.

Palatine, Illinois, United States

Inside Sales Manager - Data / BlackBerry Handheld Sales, 2006-2011Managed inside sales team and Client Services group that supported regional and national corporate customers; sold and supported mobile data services and equipment, and provided technical support and superior customer service to all customers. Developed and prepared Request for Proposal’s.

May 2004 - Jan 2011

Consultant, Sales Systems And Support – Business Integration

Verizon

Schaumburg, Illinois, United States

Implementation Specialist / Consultant, Sales Systems and Support – Business Integration, 2001-2004Served as project manager lead/liaison between business and IT teams – Monitored, tracked, planned, communicated, and resolve issues, and executed to ensure successful Billing/Point of Sale conversions. Converted 95 retail stores, 900 indirect/agent.

Jan 1996 - Feb 2004
1 education record

Jenifer M Smith education

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What is Jenifer M Smith's role at their current company?

Jenifer M Smith is listed as Strong information technology professional. Leverages exemplary leadership, analytical, technical, and communication skills to resolve complex problems and ensure seamless IT operations..

Where is Jenifer M Smith based?

Jenifer M Smith is based in Streamwood, Illinois, United States.

What companies has Jenifer M Smith worked for?

Jenifer M Smith has worked for Essendant, Eaccess Solutions, Inc., and Verizon.

How can I contact Jenifer M Smith?

You can use AeroLeads to view verified contact signals for Jenifer M Smith, including work email, phone, and LinkedIn data when available.

What schools did Jenifer M Smith attend?

Jenifer M Smith studied at Loyola University Chicago.

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