Highly motivated and engaging Customer Service professional. Recognized for multitasking in fast-paced environments with the finesse to shift focus and priorities quickly. Excellent communicator focused on providing an unsurpassed level of customer satisfaction. Adept at fostering strategic partnerships to grow revenue, support clients, and increase market share. Success with aiding both consumer and business clients in developing organizational systems, strategic storage solutions, and creating and implementing project management processes. Strong business acumen and ability to engage cross-functionally to achieve key metrics.Key Skills: Project Management, Contract Negotiations, Customized Solutions, Customer Retention, Customer Service, Problem Resolution, Negotiations, Process & Policy Development, Brand Ambassador, Public Relations, Sales Development, Operations, Event Management, Service Excellence, Trello Board, Quick Books, MS Office/ExcelKey Highlights:Public Relations / Sales Success – Elevated multiple small-town newspapers with limited readership (0-50) to a high level of success and exposure, expanding reach to 1,000+. Grew advertisers from 50 to 500+. Success is attributed to business development strengths, organizational skills, and solutions-focused and creative selling.Lifestyle Management – Business owner and organizer who provides support and relief from some of life’s biggest stressors. Projects include meal prep, home organization, space utilization, relocation preparation, packing, and unpacking, and office workflow management; additionally, manage all administrative aspects as an entrepreneur.Customer Service – Responsive communicator with strong interpersonal skills and an ability to build effective business relationships through integrity and empathy with a proactive nature; engage collaboratively with clients and in both traditional and remote settings.