Developed and Customizing salesforce.com application based on the user needs.Developed field & page layout customization for the standard objects like Account, contact, Leads. Maintained and gave permissions to communication templates based on Profiles.Performed Data Analysis and migrated data from SQL Server database to sales force. Involved in Accounts Merging, maintaining Public Groups.Created Reports and Dashboards as per the customer requirements. Worked on Record Types, Validation Rules, Triggers and Page Layouts.Worked with senior team members to analyze of each product and its competitor, to integrate new product, and optimize existing products. Imported accounts and contacts data through Import Wizard.Worked on data migration from databases to SFDC using Data Loader. Build the organization's role hierarchy by adding the Roles as per the organization structure and created custom profiles to satisfy theorganization's hierarchy. Performing the Risk Analysis and Cost Assessment for the Project implementation. Created Workflow Rules, Page Layouts, Approval Process, Tasks, Email Alerts, Field Updates and Outbound Messages to manage the Workflow & Approvals.Involved in gathering customer requirements from business user teams spread over the Sales, Marketing and Customer service.Involved in creating gap analysis document, clearly identifying the data, business process and work flows of the organization with respect to salesforce.com implementation.Developed and Customizing salesforce.com application based on the user needs.Developed field & page layout customization for the standard objects like Account, contact, Leads.

Created Page layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.Worked on Validation Rules, Workflows and Approval Processes.Designed Custom Objects and developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.Developed a customer feedback and satisfaction processParticipated in the bug review meetings, updated requirements document as per business user feedback and change in functionality of the applicationIntegrated the Web Services for extracting the data from external systems, and used the Sandbox for testing to ensure minimum code coverage for the application to be migrated to production.Integration using Web Sphere Cast Iron and Informatica cloud for data migration into the cloud.Created Triggers on three different frames Case Comments, Attachments, Email messages and integrated them into a single frame-Custom Related list where the content was chronologically ordered.Deployed solutions that support customer business processes and requirements using Sales force applications.Worked on APEX programming with Java Script in Eclipse IDE 3.4.Migrated data from MS Excel / CSV files to SFDC using Data Loader.Generated SOQL, SOSL Queries for maintenance of multiple objects.Build the organization’s role hierarchy by adding the Roles as per the organization structure and created custom profiles to satisfy the organization’s hierarchy.

Responsible for enabling network-based security and organization-wide list of trusted IP address. Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Opportunities, Quotes, Activities, Dashboards and Reports. Created the workflows for automated lead routing, lead escalation and email alerts. Work closely with prospects/clients to identify technical requirements and technical infrastructure for CRM based enterprise solutions. Worked as enhancement team member and performed the roles of Salesforce.com Administrator in the organization. Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC). Involved in the maintenance of the previous versions of the product by addressing bugs and client issues. Responsibilities include defining integration architecture, documenting technical requirements, and identifying success criteria. Customized page layouts for Opportunity, Contacts, and Accounts depending upon user roles, and groups. Involved in integrating web service with SalesForce.com to load Leads back and forth from Salesforce.com to Legacy and vice versa. Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization. Responsible for creating Sharing rules among all the users in Different Roles and Subordinates.

Performed detailed analysis of technical and business requirementsReports and Opportunities.Closely worked with SalesForce.com consultants while implementing the solutions for the requirements.Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Opportunities.Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, and Components, to suit to the needs of the application.Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.Developed various Custom objects, Tabs, Entity-Relationship data model, validation rules, Components.Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files.Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.Involved in field & page layout customization for the standard objects like Account, Contact, and Leads.Involved in creating and customizing Email template and configuring them to the email alert within the workflow rule for a standard/custom object.Developed various Custom objects, Tabs, Entity-Relationship data model, validation rules, Components.