Managed a $135M top-line budget serving more than 2600 individuals in the Texas Home & Community Based Services Waiver (HCS) and Intermediate Care Facility (ICF) programs in 23 Texas markets.Managed a $53M top-line budget, serving more than 835 individuals in the Texas HCS Waiver and ICF program in 8 West Texas markets by developing successful cross-functional partnerships, ensuring maximum compliance during the pandemic, growing and retaining census by establishing a state-wide Business Development program, and maximizing utilization for optimal revenue capture.Improved contribution margin in a private equity setting by developing and implementing census growth strategies in niche markets, executing area-level consolidations, improving billing processes and reducing overtime with a heavy focus on employee retention, quality assurance and compliance with company and state regulations.

Achieved a $1.5M fundraising goal through donor identification and retention, execution of multiple annual events and cost control efforts through key partnerships.

Achieved a $6.2M top line budget serving more than 1400 Home Health patients in 8 markets through implementation of census growth initiatives using outcomes-related data, billing improvement and compliance through Home Care Home Base implementation resulting in improved average reimbursement per episode to $2615, realizing a 12% improvement in revenue.

Achieved 92% occupancy, with 100% Assisted Living occupancy totaling more than $1 million in top-line revenue by driving census by cultivating relationships with potential residents, decision-makers and referral sources.

Responsible for the coordination and implementation of all internal and external marketing and sales activities in the community, in an effort to drive census and generate revenue. I was the point of contact for inquiries related to assisted living services. I met with families, completed tours and other marketing activities to drive occupancy. I managed a database of referrals/leads and ensured I was their top choice for Assisted Living and Memory Care resources.

Facilitated online courses at Abilene Christian University’s Duncum Center for Conflict Resolution Upon graduation from the MA program. I was retained as a contract employee to facilitate online classes in Organizational Communication, Leadership Communication and the Principles of Communication courses. I also facilitated courses including Conflict in the Workplace and Conflict Resolution. I was a graduate assistant in the MA program during my studies.

Recruited, trained and managed a volunteer base for special events and patient services in West Texas, raising more than $1M for cancer services and advocacy programs.

Media Relations including press releases, organizing relevant interviews with hospital personnel and media, planning and implementing media events, developing relationships with local media.