Jenifer Drexler Email & Phone Number

Chicago, Il, Us

Pleasant Prairie, Wisconsin, United States

- Contract writing and estimating- Process multiple client requests and manage client inventory though client portal program or email- Maintain a database of client events and inventory in order to anticipate needs and scheduling- Write up contracts for new client events, new inventory, and inventory disposal- Communicate directly with warehouse team and onsite contacts to coordinate shipment details and logistics- Ensure maximum client satisfaction by providing exceptional and personalized service, enhancing clients needs and expectations- Collaborate with Account Directors, Account Executives, Engineers, Graphics department, and the Accounting team to ensure clients are satisfied and client events meet expectations- Create all shipping documents such as BOL’s, Fedex Shipping labels, and order inventory checklists for upcoming events- Receive and bill final invoices and purchase orders - Established professional relationships with clients that allows for free flowing communication enhancing clients awareness and increased ability to understand, meet, and exceed their needs- Monitored project deadlines and maintained communication with clients- Process new inventory requests and add to the client portal program once inventory items have been received. - Maintain and update all clients event schedules, calendars, and inventory- Handle sensitive and confidential information in a discreet manner- Arrange services on clients behalf for trade shows and conferences

- Curated boxes of handpicked clothing items based off customers shopping history on ThredUp's website and data collected throughout various databases- Enter data associated with customers preferences and personal information- Developed trusting rapport with customers by going over their feedback and style assessment quiz and making sure their fashion needs are met- Log customer orders and feedback into ThredUp's personal shopper database system- Attend weekly virtual meetings with supervisors and mentors to go over company updates and metric expectations- Inspired customers to try new fashion trends and find their personal style- Type and submit monthly reports detailing personal feedback and ideas to improve productivity

Vernon Hills, Illinois

- Partner with the leadership team to come up with ideas to enhance associate’sknowledge of quality standards and expectations- Assess 60+ employee’s weekly performance to identify trends for feedback anddevelopmental purposes- Monitor inventory and conduct cycle counts- Conduct ongoing research to grow ThredUp’s brand offerings to gain a strongercustomer base of existing and new customers- Work cross functionally with the merchandising team to evaluate price points and authenticity tocreate a consistent customer experience- Ensure customer satisfaction by auditing packages to verify quality of purchase- Proposed new ways to enhance revenue by developing new data entry organizational practices, saving the company $7,066 in Q1- Improved the customers experience by identifying and eliminating items and brands that do not meetcompany standards and expectations- Organized and lead the process of transferring inventory from the Illinois distribution center to the Arizona and Georgia distribution centers- Perform daily cycle counts of inventory to be shipped out

Vernon Hills, Illinois, United States

- Worked directly with new hires upon completion of orientation to ensure understanding of policies andprocedures- Encourage new associates to meet speed and accuracy requirements and help them adapt to a teamenvironment- Analyze trained associates progress and effectively communicate any areas of improvement- Facilitate training program to accommodate a fast paced work environment

Vernon Hills, Illinois

- Maintained an overall 97% or higher utilization rate- Consistently exceeded company expectations in all areas of the distribution center- Organized tasks in order of importance- Independently pick and pack customers orders using an RF scanner

Round Lake, Il

-Trained new employees on restaurant rules and safety procedures. -Evaluated trainee performance over a course of 12 shifts. -Provide reports to managers on new employee performance -Informed customers on new promotions and menu items. -Performed cleaning tasks daily to upkeep a clean restaurant and safe work environment. -Knowledge of office management procedures and systems -Able to operate under pressure