Jenifer Lopez

Jenifer Lopez Email and Phone Number

Senior UX Researcher at CHG Healthcare
Jenifer Lopez's Location
Midvale, Utah, United States, United States
Jenifer Lopez's Contact Details

Jenifer Lopez work email

Jenifer Lopez personal email

About Jenifer Lopez

As a UX researcher, I seek to understand users and user needs by combining deep ethnographic research with iterative design thinking in order to advise product on UI and UX challenges. User Experience and business process-oriented professional with 7+ years of hands-on experience in a combination of UX strategy, product research and design, process engineering and project management. Proven ability to independently organize, drive, and manage complex, large initiatives within highly matrixed global organizations.In order for us to create products that’ll satisfy our users needs, we first must understand who our users are and what their needs are.

Jenifer Lopez's Current Company Details

Senior UX Researcher at CHG Healthcare
Jenifer Lopez Work Experience Details
  • Chg Healthcare
    User Experience Researcher
    Chg Healthcare Aug 2020 - Jun 2022
  • Chg Healthcare
    Lean Analyst Ii
    Chg Healthcare Oct 2018 - Aug 2020
    Midvale, Utah
  • Wells Fargo
    Senior Technical Project Coordinator
    Wells Fargo Sep 2016 - Sep 2018
    Salt Lake City, Utah
    - Coordinated the implementation of a secondary network and 4G solution.- Managed and coordinated various activities for a Cisco network refresh.- Gathered project requirements, developed and maintained project documentations and SharePoint,identified project issues and identified resources to provided solution, served as main point of contactbetween Cisco and Wells Fargo LOBs.- Managed implementation change requests.- Analyzed project data, impact, and complexity to translate into actionable insight to be shared withleadership.
  • American Express
    Senior Compliance Analyst
    American Express Jul 2015 - Jun 2016
    Taylorsville, Ut
    - Conducted investigation and analysis of potential instances of money laundering and suspicious financial activity across multiple jurisdictions and countries to ensure end-to-end compliance of the Bank Secrecy Act and Anti-Money Laundering Policies.- Prepared case file reports and supporting documentation outlining the analysis of potential suspicious activity and, when appropriate, shared filing with the Financial Crimes Enforcement Network (FinCEN)- Liaised within the Financial Investigation Unit, Advisory, Business Compliance, Legal, and AML Legal.
  • Ebay
    Business Process Analyst Ii
    Ebay Apr 2013 - Feb 2015
    Draper, Utah
    Key in elimination process variability and enabling process improvement- Recognized by eBay Global Project Mgmt. for the success in leading a business redesign migration- Managed and coordinated various business optimization projects resulting in improved efficiency bydefining, developing, and publishing globally-aligned standardized operating procedures.- Managed various activities for a company-wide platform migration (define project scope, measure key baseline, analyzed root causes, measure process performance, created process control, evaluated project completion to better understand lessons learned).
  • Ebay Inc
    Learning Specialist
    Ebay Inc Dec 2011 - Apr 2013
    Draper, Utah
    Help drive teammate adoption of change and metric improvement by delivering a range of trainings: Induction, New Hire, Department Specific, Product, and Tools.-Created key processes, style guides, facilitator guides for global training materials and curriculum-Developed and maintained blended training for multiple key product initiatives utilizing the ADDIE model-Delivered technical, leadership, and customer service training to new employees and existing employees
  • Ebay For Business
    Fraud Investigator
    Ebay For Business May 2009 - Dec 2011
    Draper, Utah
    - Recognized as a top analyst by mitigating financial loss to the eBay community.- Identified internet fraud trends within the selling and buying community by conducting a meticulousinvestigation of eBay and PayPal accounts.- Guided user through business contingency plans and planning of business growth

Jenifer Lopez Skills

E Commerce Analytics Training Process Improvement Customer Experience Leadership Call Centers Project Management Customer Service User Experience Instructional Design Cross Functional Team Leadership Employee Training Analysis Customer Satisfaction Crm Microsoft Office Content Management Strategic Planning Social Media Strategy Technical Writing Account Management Data Analysis Procedures Documentation Social Networking Coaching Team Building Online Advertising Quality Assurance Sop Development Business Process Mapping Dmaic Six Sigma Customer Support Bilingual English/spanish Knowledge Management Public Speaking Risk Management Standardization English Fundraising 10 Key Outlook Powerpoint Project Planning Research Telecommunications Visio Windows

Jenifer Lopez Education Details

Frequently Asked Questions about Jenifer Lopez

What is Jenifer Lopez's role at the current company?

Jenifer Lopez's current role is Senior UX Researcher at CHG Healthcare.

What is Jenifer Lopez's email address?

Jenifer Lopez's email address is je****@****oud.com

What schools did Jenifer Lopez attend?

Jenifer Lopez attended Salt Lake Community College.

What are some of Jenifer Lopez's interests?

Jenifer Lopez has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Education, Environment, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights, Animal Welfare.

What skills is Jenifer Lopez known for?

Jenifer Lopez has skills like E Commerce, Analytics, Training, Process Improvement, Customer Experience, Leadership, Call Centers, Project Management, Customer Service, User Experience, Instructional Design, Cross Functional Team Leadership.

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