Jenifer Johnson, M.Ed, Phr Email and Phone Number
Jenifer Johnson, M.Ed, Phr work email
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Jenifer Johnson, M.Ed, Phr personal email
Summary:Senior Talent Design leader with extensive experience navigating high-visibility environments in concert with senior leadership to champion talent management programs spanning distinct business segments. Strategic partner leveraging expertise in learning and organizational development, process improvement, and change management to stand up, scale, and stabilize mission-critical technology, performance management, recruitment, employee experience, and employer branding solutions. Trusted advisor possessing a demonstrated commitment to stakeholder relationship building and personnel development to amplify the impact of cross-functional teams. Collaborative leader championing value realization by employing data-driven insights and managing strategic communications to secure buy-in, drive alignment, and achieve business objectives.Areas of Expertise:Organizational DevelopmentStrategic Leadership Talent Management Stakeholder Relations Project/Program ManagementLeadership Development HR StrategyContinuous Improvement Employer BrandingDiversity, Equity, & InclusionCoaching & Mentoring Learning & Development Select Achievements:Spearheaded the pilot of a new talent management program, successfully achieving 100% participation/completion rates for program components in addition to establishing a metric-driven operational framework that strengthened strategic planning for the company and affiliate organizations.Rebranded and launched a robust engagement strategy including redesigning and implementing a new survey platform; achieved a team engagement score ranked in the top five of all leadership.Established a consulting practice providing organizational development services to educational institutions and corporations spanning business verticals, leveraging coaching, leadership development, and change management abilities to optimize business performance and employee engagement.Built and facilitated the organization’s first learning programs spanning multiple locations with over 35K hours of learning in addition to implementing a new hire orientation and onboarding process, a competency-based integrated talent management plan, and software system (Cornerstone OnDemand).
Dealer Tire
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Director, Enterprise Associate ExperienceDealer Tire Aug 2022 - PresentCleveland, Ohio, UsDealer Tire is an international tire, maintenance, and light-repair product distributor that partners with automobile original-equipment manufacturers, including: Mercedes-Benz, BMW, Lexus, and Nissan/Infiniti. We distribute tire brands including: BF Goodrich, Michelin, Pirelli, Continental, Goodyear, and many others. Based in Cleveland, OH, Dealer Tire employs over 1,000 associates and operates an extensive network of distribution centers throughout the country. We pride ourselves on delivering exceptional customer service through our dedicated team of passionate and innovative employees.Personal Highlights/Projects: Provided strategic leadership and leveraged expertise to govern all talent management programs while leading a team of direct reports across multiple functions including organizational development, learning and development, social media, onboarding, and diversity, equity, and inclusion (DEI). Partnered directly with C-suite executives and secured buy-in to champion change management and business transformation initiatives across multiple segments while ensuring alignment toward adoption. Catalyzed critical improvements including overseeing an HRIS system and Workday implementation and training, increasing learning management system usage by 54% in the first six months, bolstering DEI change, and creating a new job specific first year experience program for all new hires. Leveraged expertise as a coach and trusted partner across all levels of the organization to enable development and effectiveness while supporting the execution of core business objectives and strategies. Strengthened all facets of talent management through implementations —completed significantly ahead of schedule— including adding 600 new development plans, increasing leadership resource and education accessibility, driving change management execution, fostering collaboration, and increasing promotions by 30%.
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Sr. Manager, Associate ExperienceDealer Tire Dec 2019 - Sep 2022Cleveland, Ohio, Us
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Manager, Associate ExperienceDealer Tire Feb 2019 - Dec 2019Cleveland, Ohio, Us
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Co-FounderMindsets Development Group, Llc Apr 2015 - Nov 2019Forged with the belief that learning and growth are universal and ageless experiences, two colleagues and I formed Mindsets Development Group to encompass learning, growth, and reflection for all ages. We are a group of dedicated educators, trainers, collaborators, facilitators, change agents, strategic partners, coaches, leadership developers and transformation experts with an extensive body of work in government, private industries, school districts, communities, and colleges and universities. When we work with each stakeholder group itis with the underlying belief that while we have worked in various rural, suburban, and urban settings, each partnership is unique in its culture and dynamics. We support partnerships/stakeholders who are dedicated to educating their staff/teachers, students, and communities to achieve their visions. Our group of professional staff bring extensive knowledge, collaborative facilitation, expert professional development, and technology resources to create sustainable and scalable results.Personal highlights/projects: Partnered with senior leadership, informing strategic planning and decision-making to implement multifaceted learning and talent management programs while strengthening company culture and operations. Supported Talent Acquisition teams in the recruitment and onboarding of candidates as well as identifying gaps to provide recommendations to process and procedure improvements. Collaborated cross-functionally to create and deploy a leadership development program spanning three continents from conceptualization through execution and post-implementation analysis. Cultivated and advanced partnerships between colleges and high schools to build programs that offered unique employment opportunities and built a robust career pipeline for local businesses.
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Manager Of Organizational DevelopmentExactcare Pharmacy Jun 2014 - Apr 2015Cleveland, Ohio, UsExactCare is a healthcare company that designs innovative solutions to overcome medication-related and chronic care challenges for medically complex, high-risk patients. They partner with PBMs, health plans, home health agencies, and other healthcare organizations to improve clinical and economic outcomes and drive better patient health. Their core solution is a high-touch medication management and pharmacy-at-home model that features in-home patient support, monthly clinical pharmacy services, care coordination, and a suite of patient adherence tools. Personal highlights/projects: Navigated a fast-paced start-up environment and oversaw the development of all learning and talent management systems, processes, and infrastructure to stand up and stabilize the organization. Consulted executive leadership for the redesign and restructure of the company involving multiple program, process, and system implementations to ensure optimal talent management and staff alignment. Oversaw a project to build a learning and development center, in addition to optimizing the employee lifecycle by creating a specialized certification program, authoring new job descriptions and interview guides, and overseeing the selection process and placement of qualified candidates for roles. -
Senior Manager Of Organizational Development & Chief Training OfficerCleveland Airport System Jan 2012 - May 2014UsWhen it opened in 1925, CLE was the first municipal airport in the country. Initially, the airport served as a stop for U.S. Air Mail planes making coast-to-coast flights. It quickly grew to become a major destination for personal and commercial aircraft. CLE also led the nation in implementing new airport technology. This includes the world’s first radio-equipped air traffic control tower and the nation’s first airfield lighting system. In the 30s and 40s, the airport was a draw to anyone who was anyone in aviation, with both Amelia Earhart and Charles Lindbergh making routine visits. Today, CLE is Ohio’s busiest airport, serving more than 10 million passengers annually. Personal highlights/projects: Directed the creation, implementation, and administration of all learning and organizational development functions, bolstering programs and systems to maximize talent management, growth, and retention. Developed and implemented CASU (Cleveland Airport System University) —a brand of learning which structured all learning initiatives under one competency-based system— which resulted in a 70% increase of learning opportunities and a 30% increase in performance. Collaborated with key stakeholders including local partnerships to design industry-standard certifications and coordinating construction and opening of a state-of-the-art learning and development center. Delivered key wins by serving as the lead designer and manager of the Leadership Academy (which catalyzed an 85% internal employee promotion rate), increasing functionality and usage of the Talent Management System by 85%, and establishing a talent management plan for the full employee lifecycle.
Jenifer Johnson, M.Ed, Phr Education Details
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Cleveland State UniversityAdult Learning And Development (Higher Education And Student Services) -
Baldwin Wallace UniversityCommunications
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Lorain County Community CollegeInternational Relations
Frequently Asked Questions about Jenifer Johnson, M.Ed, Phr
What company does Jenifer Johnson, M.Ed, Phr work for?
Jenifer Johnson, M.Ed, Phr works for Dealer Tire
What is Jenifer Johnson, M.Ed, Phr's role at the current company?
Jenifer Johnson, M.Ed, Phr's current role is Organizational Development | Talent Management | Strategic Leadership | Program Management | Change Agent | People Geek | Travel Addict | Book Worm.
What is Jenifer Johnson, M.Ed, Phr's email address?
Jenifer Johnson, M.Ed, Phr's email address is jj****@****ire.com
What schools did Jenifer Johnson, M.Ed, Phr attend?
Jenifer Johnson, M.Ed, Phr attended Cleveland State University, Baldwin Wallace University, Lorain County Community College.
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