Jenifer Ray Email & Phone Number

Flowery Branch, Ga, Us

Georgia, United States

Georgia

Supporting my family by running our household along with kids’ extra-curricular activities. Working periodically as needed. Now is the time for me to pursue my career while I earn my second degree in Health Information Management, • Advocate for family members with various medical providers, including communication on patient portals.• Communication liaison with schools, government agencies, clubs, and community organizations. • As team parent, built outreach initiatives for school and club sports programs. • Served on board of directors for school sports program• Spearheaded community events supporting sport program goals of team bonding including garage sales, Thanksgiving food drives, and lake clean-up. • Built, maintained, and updated information for databases to facilitate communication between parents as class mom.• Organized a 30+ member Meetup group to facilitate exchange on topics of parenting advice with other stay-at-home moms.

Suwanee, Georgia, United States

Responsible for the office flow while directly impacting the first impression to guests and visitors, ensuring everything was solved quickly and with a smile.• Oversaw and monitored day-to-day building operations and functioned as the initial point of contact for facilities related escalations to ensure quick resolution of any complaints • Scheduled, updated, and maintained appointment/conference room calendars for twenty employees.• Operate telephone switchboard to answer, screen, and direct member inquiries to appropriate services. Contact staff members using office communication systems.• Responsible for receiving, stocking, and maintaining inventory for office supplies and helped to keep the office nice and organized.• Maintained file system and records for customer service and finance departments for hundreds of vendors. • Received bi-annual raises and annual bonuses for exceeding expectations on performance reviews.• Implemented and maintained all components of peer-to-peer recognition program for seventy-six employees across three locations. Including scheduling monthly meetings to recognize employees for their achievements. • Partnered with Human Resources to update and maintain office policies, as necessary.

Arizona, United States

Developed trusted customer relationships by providing one-call resolution to cardholders efficiently with speed while providing a positive customer experience and creating value with every customer contact. • Monitored real-time call traffic to ensure service levels were met.• Used critical thinking skills to prioritize and problem solve escalations.• Maintained and improved client relations and resolved client inquiries regarding credit card and Care Credit questions and challenges. • Received monthly awards from management for consistent improvement in overall activation and retention of cardholders by use of efficient and accurate phone communication and data entry.

Gilbert, Arizona, United States

Responsible for the daily recreation programs operation. Organized and directed participants, scheduled the use of facilities, set up and kept records of equipment use, and ensured that recreation facilities and equipment were used and maintained properly.• Created and implemented events for rec. facilities and offsite venues.• Collaborated with independent contractors to establish learning opportunities for community residents.• Maintained confidentiality of records of twenty vendors and independent contractors to facilitate invoicing and payments.• Oversaw scheduling of staff for after-hours events.• Performed detailed data entry of resident’s information to facilitate rentals of community spaces.

Suwanee, Georgia, United States

Fostered a professional environment providing a superior massage therapy experience for all clients. • Customized massages based on client needs and preferences.• Provided professional recommendation for next steps in client’s treatment plan.• Created intake notes for each massage session.• Trained three massage therapists in duties including working alongside chiropractor, scheduling, marketing, and general office duties (inventory management, customer service, etc.)• Collaborated with Chiropractor administering daily treatments to promote healing from spinal injuries.• Maintained a clean, safe, and positive working environment.

Associate Of Science - As, Health Information Management Technology, 4.0

Activities and Societies: Club HIP National Honor Society Student Government Association member SkillzUSA MemberPresident of Club HIP.

Bachelor Of Applied Science - Basc, Kinesiology And Exercise Science