Case Manager Adult Education
CurrentProvided case management support to students by assessing them individually to discuss their academic goals, create referrals to services, and follow up with students to resolve cases Documented interactions with students using progress notes on Salesforce and the DYCD Connect program Updated the resource materials available for the NYC-based offices Network with community organizations and service providers to facilitate connections for referrals Attended all one-on-one, team, MRNY staff, and DYCD meetings as needed