Jenil Rabadiya Email & Phone Number

Toronto, On, Ca

Mississauga, Ontario, Canada

• Investigate any OOS or non-conformance results, customer complaints and determine root cause and take appropriate actions to prevent occurrence of such incidents (CAPA).• Review laboratory logbook, instrument logbook, cleaning sanitization log, and maintain accurate records of lab equipment calibration and troubleshooting.• Conducts routine and scheduled inspections of plant areas, equipment and personnel to ensure cGMP compliance.• Create and update Forms, SOPs, initiate change control, deviations, process validation, cleaning validation, and annual product review report.

Mississauga, Ontario, Canada

• Perform required testing of Raw material, In-process goods and Finished goods in accordance with approved and validated methods in timely manner.• Operate and calibrate lab instruments such as pH meter, conductometer, viscometer, pycnometer, and FT-IR on daily basis.• Perform accurate documentation and maintain all the record/results of analysis in compliance with cGMP and GDP guidelines.• Create production work orders and review batch documentation.

Toronto, Ontario, Canada

•Coordinate travel and accommodation arrangements for individual shows and entire project timelines, ensuring smooth logistics for all involved parties.•Liaise with venues to confirm event details, contracts, and logistics while setting up and managing events on ticketing platforms to ensure seamless ticket sales.•Research, negotiate, and secure vendors for event needs, including catering, décor, and technical equipment, while staying within budget constraints.•Collaborate with teams to create detailed event schedules, manage on-site operations, and ensure successful execution of events.•Monitor event progress, address issues promptly, and gather post-event feedback to improve future event planning and execution.

Toronto, Ontario, Canada

• Managed a high volume of customer inquiries via phone, email, and live chat, ensuring timely and accurateresponses to all concerns.• Leveraged CRM software to monitor customer engagements and feedback, resulting in enhanced efficiency inservice delivery.• Developed comprehensive product knowledge, enabling the provision of detailed information and support tocustomers.• Conducted technical troubleshooting for online account management and product issues, significantly reducingresolution times and improving customer experience.

Ahmedabad, Gujarat, India

Kalol, Gujarat, India

Chemical Laboratory Technician, Chemical Technology/Technician

Bachelor Of Applied Science - Basc, Chemistry