Laine De Q is a Vancouver-based fashion entity that specializes in high-end wool accessories. Recently launched in October 2016, Jenina has successfully:• Set-up and managed the company's e-commerce website, lainedeq.com,• Created content (organic content such as photos and blogs to drive traffic to website, and• Planned and executed local marketing promotion to boost sales and traffic.

Vancouver Extended Stay is a hundred unit extended accommodation service, located at the downtown of Vancouver. Featuring luxury hotel-apartments, they offer fully serviced units at The Residences on Georgia.As a Sales Assistant, Jenina was responsible for:• Updating room inventory, availability and promotions on Expedia and Booking.com, • Meeting with clients to give them a tour of the facility,and• Preparing and communicating sales quotes, requests and inquiries with… Show more Vancouver Extended Stay is a hundred unit extended accommodation service, located at the downtown of Vancouver. Featuring luxury hotel-apartments, they offer fully serviced units at The Residences on Georgia.As a Sales Assistant, Jenina was responsible for:• Updating room inventory, availability and promotions on Expedia and Booking.com, • Meeting with clients to give them a tour of the facility,and• Preparing and communicating sales quotes, requests and inquiries with guests.She was also the Marketing and Communications Coordinator was primarily assigned for:• Creating organic multimedia content including edited and optimized apartment photos, social media graphics, and blog posts to help clients get familiar with the apartments and the community,• Communicating guest's feedback and reviews with co-workers while professionally addressing complaints made on online platforms to maintain company's integrity and quality assurance,• Writing and optimizing the company's website content and apartment descriptions,• Designing and creating marketing materials, like business cards, poster ads and other branding materials, and• Help in designing and improving the company's website using WordPress. Show less

The Atrium Inn Vancouver is an express hotel conveniently located across from the local amusement parks and event reception, Pacific National Exhibition. Started as a front desk agent and promoted as a Duty Manager only after a year of employment, Jenina has:• Supervised, scheduled and ensured that all on-shift agents are up to date on quality training and orientation to ensure quality and consistent customer service while minimizing mistake and guest inconvenience,• Addressed… Show more The Atrium Inn Vancouver is an express hotel conveniently located across from the local amusement parks and event reception, Pacific National Exhibition. Started as a front desk agent and promoted as a Duty Manager only after a year of employment, Jenina has:• Supervised, scheduled and ensured that all on-shift agents are up to date on quality training and orientation to ensure quality and consistent customer service while minimizing mistake and guest inconvenience,• Addressed escalated guest complaints in a professional manner to make sure guest has been given the best solution without exhausting the hotel's resources, • Written and designed forms, notice and checklists to ensure that each tasked is done with complete detail and information while adhering to legal procedures,• Updated room inventory and availability on third partu platforms such as Expedia, Tripadvisor and Booking.com, and• Assisted Sales Manager by helping prepare group event and sales contract and quotes. Show less

White Spot Ltd. is a West Coast-based chain restaurant known for its legendary burgers. As a requirement to finish her diploma, Jenina worked as an intern at White Spot Ltd. Aside from gaining more experience and insights about the industry, she practiced and showcased her skills in graphic design, analytics, copywriting and SEO:• Created and designed advertising posters and banners for company-wide promotions.• Initiated a competitive analysis report and practices that the company is… Show more White Spot Ltd. is a West Coast-based chain restaurant known for its legendary burgers. As a requirement to finish her diploma, Jenina worked as an intern at White Spot Ltd. Aside from gaining more experience and insights about the industry, she practiced and showcased her skills in graphic design, analytics, copywriting and SEO:• Created and designed advertising posters and banners for company-wide promotions.• Initiated a competitive analysis report and practices that the company is now implementing.• Proposed and initiated programs to increase revenue and customer loyalty.• Assisted in optimizing social media content management. Show less

As a Duty Manager, Jenina supervises the team members performing front desk duties as required. This includes greeting guests warmly, promptly answering the telephone, performing guest transactions and operating the front office computer systems. She provides supervisory assistance to all Front Office Team Members when dealing with escalated situations. And assists guests with issues and complaints, with empathy and a focus on guest satisfaction.She works closely with staff to ensure… Show more As a Duty Manager, Jenina supervises the team members performing front desk duties as required. This includes greeting guests warmly, promptly answering the telephone, performing guest transactions and operating the front office computer systems. She provides supervisory assistance to all Front Office Team Members when dealing with escalated situations. And assists guests with issues and complaints, with empathy and a focus on guest satisfaction.She works closely with staff to ensure high-quality customer service. And resolves and communicates all customer service issues to front office manager.She coordinates the scheduling, reporting and accounting procedures. Show less

Shopping Galleria was a privately operated online shop that sells cosmetic products internationally. It was founded and based in the summer capital of the Philippines, Baguio City. Owned and operated by Jenina when she was just a 16-year-old student, Shopping Galleria has more than 2,000 followers on Facebook and at least 200 loyal customers who resells and personally uses the products.