Jenine Ebanks Email & Phone Number

London, Gb

London, England, United Kingdom

London, United Kingdom

Hanger Lane

Bromley, United Kingdom

To assist the senior management team with secretarial and administrative tasks.Assist the business to help provide the highest levels of customer care.Implement and develop effective Customer Relationship processes across the retail centre, which contribute towards a premium experience for all customers.To inspire and encourage all managers and team members to deliver exceptional customer service. Book marketing events, promotions and product placements as requested by the retail centre. To organise and oversee the running of events within the business.Ensure health and safety policies are implemented and recorded under the direction of the HOB.Liaise with HR to help administer new starter packs and inductions.Meeting and greeting visitors at all levels of seniority. Minute taking.Diary management.General administrative duties.

- Diary management- Higher level of administration duties, which include post, stationery, annual and course management- Organise and coordinate meetings- Minute taking- Call screening- Reply to correspondence using various methods of communication- Create and compile Aftersales information for quarterly newsletters

- Taking service bookings over the telephone. - Ensure precise technical information for the usage of the workshop. - Updating customer’s records.- Maintaining a service, collection and delivery diary.- Showroom Host for daily service customers

- Managed all incoming calls and mail, to be then distributed to relevant departments- Maintained the business diary- Updated customer records

Bachelor'S Degree, Journalism, 2.1

- Reporting news and feature stories - Sub-editing - Multimedia journalism - Ability to research a subject and analyse information.

Fashion Media And Communications

- Created a fashion magazine - Entry level of photography and fashion styling - Understanding the basic principles of Public Relations