I have accumulated over 5 years of experience as a Customer Service Representative in the BPO industry. Initially, I began my career as a CSR, specializing in Email support while occasionally handling calls based on the queue. Additionally, I served as a Chat support representative for a Telco Account in a different company. In my most recent role, I held the position of Operations Supervisor in a BPO company, working with an E-commerce Account for more than 3 years. I also have experience as a General Virtual Assistant for an Amazon seller.