Jenipher Blanco Email & Phone Number

•Monitor the program effectiveness to ensure that program is achieving its goals and targets as defined by DHS.•Manage the program multi-disciplinary teams and ensures integration of delivery of services to the families.•Ensure billing reports are submitted timely and collaborates with the organizations fiscal department to ensure that the Administrative Manager and/or Director of Administration responds timely to billing inquiries and request for billing corrections.•Review and approve purchase requisitions and ensures that all expenditures comply with organizational procurement procedures.•Monitor and analyze reports and dashboard to ensure the program meet annual program goals and targets which support the mission and vision of the organization.•Monitor DHS performance metrics and collaborate with program managerial and supervisory staff in developing strategies to ensure the program meets DHS performance metrics.•Collaborate with the Regional Director of Facilities/Operations in ensuring that the facilities operate in compliance with ECB, DOB, FDNY, etc. regulations.•Collaborate with the Regional Director of Facilities/Operations in ensuring that program meets 95% occupancy rate.•Monitor unit work orders and complaints and ensure the operations teams respond to work orders and complaints in a timely manner.•Lead the implementation of continuous quality improvement activities.•Develop systems, process and tools which ensure the programs meet/exceed governmental/funder standards. •Conduct program audits to ensure compliance with organizational and government/funder standards. •Lead or participate in CQI projects and committees. •Hire, train, coach, and provide support to direct reports. Provide on-going performance feedback and reviews in accordance with organizational policies. •Establish liaisons with appropriate community agencies to maintain linkages for services needed by the families.

• Responsible for providing orientation to casework staff (4 Caseworkers, 3 Housing specialists, 4 Residential Aides, 1 Client care coordinator and 1 Case Manage Supervisor), and instruct staff on social services policies and procedures.• Supervise day to day operations and clinical staff • Provide Administrative and programmatic supervision to case management and residential aide staff.• Facilitate regular case conferences and conducts weekly staff meetings.• Complete Reports for DHS (SOTA, Quarterly and 5/6 reports)• Complete Monitoring Instrument CAP• Represent facility on the 11 AM conference call with DHS daily• Assign cases to case managers and schedules work according to priority.• Audit client records and ensures compliance with DHS and HPCDC, regulatory, funding agency requirements and guidelines.• Assess, and coach case managers, housing specialist and residential aides on work assignments and community resources.• Supervise and document incident reports and distribute related notices within 24 hours. • Review services plans, program notes, and other required client documentation to ensure comprehensiveness and compliance with HPCDC and regulatory agency requirements.• Sign off on final documents prior to filing client charts. • Ensure housings documentations is completed in a timely manager for submission to housing providers. • Manage caseload in the absence of the Case Manager.• Prepare and submit required reports and statistics in a timely manner. • Prepare staff schedules and monitors payroll. • Supervise client databases to ensure accuracy of client information.• Evaluate staff work performance per agency policy and professional standards.• Review disciplinary actions and administer performance reviews for social services and operations staff.• Develop staff training curriculum.• On call to address emergency needs on a 24-hour basis.• In the absence of the Program Director, Assume the role and responsibilities of the PD

New York City Area

Bronx, New York

Crossgates Mall

Washington D.C. Metro Area

Albany, New York Area

Albany, New York Area

Assisted in the execution of a program to provide care for children which take into account the educational, social, developmental and health needs of the group, as well as the individual child.

Albany, New York Area

Maintained appropriate portion control and consistently monitoring food levels on the line and also maintained proper food handling, safety and sanitation standards.

Master Of Social Work - Msw

Bachelor'S Degree, Sociology

Activities and Societies: Fuerza Latina