I am a school counselor, SAC, 504 coordinator, mental health lead, and an integral part of the administrative team.

• Mentoring Leaders & Volunteers, Advising- Supervision of Volunteers• State Public Relations & Marketing Vice President and State President Elect creating new programs• Local President, Membership Vice President, Business Vice President• State Recruiter of the Year• National & State Speak Up, Write Up, Debate and Jeopardy Winner• Founder and Recruiter/Organizer of two new local chapters.• Chairman of Sales & Marketing program• Fundraising Development & Implementation

• Team leader• Project Management• Exceeded department volume expectation by 200% and time expectations by effectively making solid, timely decisions. Provided regular assistance to other teams while maintaining team caseload and exceeding the team by an average of 30%.• Recognized by field for excellent customer service.• Agency trainer and team contact to improve customer service.• Worked Independently• Recognized as Pride of the Zone for community service.• Training program with Executive Management of the Zone for future leaders.• Mentor to co-workers on both an official and unofficial basis.• Worked on various project to improve efficiency. Reduced agent phone calls and potential conflicts by proactively providing complete information in agency correspondence.• Assisted medical department with periodic medical updates.• Worked with team to review underwriting guideline database.• Approval authority $2MM enabling independent decision making.• Completed EKG screening training.

• Personal Lines, Business, and Property and Casualty claim handling.• Excellent customer service providing quick and concise handling of claims.• Head of committee to train and provide expectations of claim logs to increase efficiency and accuracy of claims.• Team Representative to committee that made suggestions to management regarding changes, disseminated information to team, and presented activities to the department to motivate coworkers.• Department leader in volume and accuracy of claim handling.

Life & Health, Property & Casualty Sales, LicensedMarch 1993 - December 1995 & January 1998 - October 2000• Consistent Sales Leader with annual millionaire club qualification.• High level of customer service through servicing of policies.• Responsible for initiating sales and finding prospects