Jenisel Peña Email & Phone Number

Remoto/Tampa, Florida, Estados Unidos

-Working as a team at a local and national level creating, generating, presenting and executing projects approved by the National Direction.-Working as a team f more than 60 volunteers at a local and national level creating, generating, presenting and executing projects approved by the national direction.-Organizing logistics as well as executing and promoting activities for the Global Alliance program of MIRA USA alongside with the American Red Cross.-Developing and implementing different activities for the Hispanic immigrant community in Tampa and US, through face-to-face and/or virtual workshops, often using Zoom, WhatsApp and Microsoft Office.-Creating content that is used for the organization’s social platforms. -Customer service-Stakeholder engagement. -Communicate, implement and ensure compliance with the firm operation

Tampa, Florida, Estados Unidos

-Reporting to the director based on data analysis to develop expansion strategies and sales increase. -Coordinating a team of seven staff members including sales representatives with the outcome of increasing sales in more than 100% within the first year.-Generate ideas and expansion strategies from one store to two additional ones (one physical and one virtual). -Recruit, train and motivate a team of four salespeople.-Provided personalized and exceptional customer service and establishing excellent relationships with new and existing clients to build customer loyalty. -Analyzed statistics and competitive advantage to generate and implement marketing strategies to achieve the goals set.

San Juan, Puerto Rico

-Planed, organized, directed and managed resources and work activities to achieve objectives or goals of the organization efficiently and effectively.-Worked with corporate management, planned and executed strategies for one year to expand the business from two stores to seven locations and increased sales in more than 100%-Recruited, trained, lead and motivated a team of one hundred beauty product salespeople, supervised and supported a team of store managers and their teams.

Bachelor Of Business Administration - Bba, Business Administration And Management, General, Bba - Management

Activities and Societies: Summa Cum Laude

Derechos Humanos Y Derecho Humanitario Internacional (Diploma), Derechos Humanos