Jen Jacklyn Email & Phone Number

New Baltimore, Mi, Us

Focused on creating a positive company culture while guiding talent forward to meet objectives that are beneficial to both employees and SMR Automotive. ● Supports business recruiting efforts and onboarding activities for all indirect and salary employees. ● Member of the People Operations Team that has a main objective of increasing employee engagement and job satisfaction. ● Oversee the management of all aspects of the employee benefits plan as well as our HR & Employee Benefits Representative. ● Actively seeks new ideas to bring to SMR that will improve employee morale and engagement. Implemented over 5 new ideas with the last fiscal year. ● Acted as an integral member of the implementation team for a new HRM/payroll system. ● Coordinates employee development and training by offering many onsite course options to advance our in house talent profiles. ● Restructured and streamlined SMR’s onboarding process with tools provided within the new HRM system as well as implementing new Global onboarding processes. ● Guide SMR’s Employee Relations Team by conducting monthly meetings to address employee issues and engage the ERT members in company projects and events. ● Administers the requirements and reporting necessary to maintain the benefits of the Michigan New Jobs Training Program Grant. ● Extensive experience working with diverse populations, maintaining professional demeanor in intense situations and de-escalation practices. ● Instrumental in increasing the annual Employee Engagement Survey participation rate by 57% in 2019.

Served as primary point of contact for benefit plan administration for over 1,000 employees from 5 locations.• Diligently worked on finding new benefit programs that added value for employees. Successfully adding the following benefits: LegalShield, Medical and Dependent care FSA, YMCA Membership and Online Doctor visits.• Established a wellness initiative and followed through with ideas such as a farmers market, multiple health and wellness challenges and a wellness fair.• Administered annual 1095 reporting and met IRS deadlines.• Participated in efforts to remain a union free shop during a paint plant union drive.• Managed all open enrollment activities beginning with analysis of each benefit renewal, communicating any benefit changes and implementing a paperless open enrollment process.• Created SMR’s Summary Plan Description to meet ERISA compliance requirements and maintained necessary benefit notices for distribution to employees.• Processed employee leaves of absence by effectively following FMLA and/or ADA law as well as concurrently processing Short Term Disability claims.• Began a strong partnership with the Blue Water YMCA which provided all SMR employees with a membership and brought the enthusiastic YMCA team into SMR to engage with employees though onsite classes, lunch time events and employee wellness challenges.• Established a good rapport and relationship with employees that began during their new hire benefit orientation and followed through by providing advice, knowledge and support involving insurance issues.• Assisted the HR Team with events and community involvement. Supported each team member when necessary.

Fort Gratiot, Mi, Us

Works directly with small and large commercial clients by assisting them with their employee benefit program.· Advocates on behalf of our clients by assisting with insurance claims and billing issues by contacting insurance carriers directly.· Advise our clients on Health Care Reform regulations and assist them with legal compliance by completing annual compliance checkups.· Create renewal comparison spreadsheets using Microsoft Excel to illustrate a client’s medical plan renewal rates. · Assist our client’s HR Managers with their annual open enrollment meetings by creating benefit election forms, benefits at a glance documents, employer model notices and any other materials our client may need. I also assist in administration of open enrollment meetings by explaining to employees their benefit options.· Create, maintain and train HR professionals with the use of HRconnection, an online HR database that houses employee data, vacation tracking and open enrollment capabilities.

London, England, Gb

Provide high-level administrative support to an office that is a part of the 3rd largest insurance brokerage in the world.· Assist the office President with various duties including travel arrangements.· Assist the Client Services Manager with tasks assigned by corporate.· Create PowerPoint presentations to be used by the commercial sales team.· Gather and compile sales team data using Microsoft applications for distribution to upper level management.· Manage all front desk duties including a multi-line phone system and walk in clients.· Coordinate all office supply ordering through corporate vendors.· Maintain incoming resumes by observing corporate retention policies.· Handle accounts payable functions for Port Huron location.