Jen Keyes Email & Phone Number

Hampton, Virginia, United States

As the Workforce Planning Lead in Human Resources Office (HRO) at NASA's Langley Research Center, I am responsible for operational workforce planning at the center. This includes the process of determining how many hires we can do each year, working with the leadership of the center to determine what hires we're going to do, and communicating with and across the Office of the Chief Financial Officer and the Human Resource Business Partners. I also am tightly integrated with the workforce analytics efforts in the office.

Hampton, Va

I served as the Executive Officer to the NASA Langley Research Center Deputy Center Director and Associate Center Director in the implementation of Center-wide and institutional strategies and in discussions with NASA Headquarters, LaRC Organizational Directors, and external entities on organization and management issues. I served on the Office of the Director Executive team, advising on a broad range of Center activities and integrating efforts within the Office of Director. In this position, I managed and integrated the initiatives of the Deputy Director and Associate Director with those of the Center Director. My duties involved supporting Center activities including programmatic, research, administrative, and technical support functions.

Hampton, Virginia, Us

In the role of OHCM Executive Officer, at the NASA Langley Research Center, I was a senior advisor to OHCM management on all functional areas which include Human Resources, Strategic Workforce Planning, Education, Administrative Services, and Exchange. I served as a critical link across all of these functional areas and worked closely with the OHCM Director and Deputy Director to plan and coordinate the activities of the organization. I also analyzed results from various internal and external assessments and develop and monitor OHCM metrics. I represented the entire OHCM organization on center and agency teams and studies.

Hampton, Virginia, Us

I was the lead systems and data analyst for the Office of Human Capital Management (OHCM), at the NASA Langley Research Center, and work closely with the OHCM Director and Deputy Director to plan and coordinate a broad range of Human Resource activities. My key responsibilities included: - Strategic Workforce Planning: I was the Center’s Workforce (WF) hiring lead. I led the analysis developing allocations and phasing of hires for fiscal year 2017 for both mission and mission support functional areas of NASA Langley utilizing the strategic workforce plan hiring guidance. I represented OHCM and the WF Office presenting this analysis to the Center’s Directors For at the quarterly complement group meetings. I led the final analysis and development of the proposed final 2017 hiring plan, and then again represented OHCM and the WF Office delivering this final presentation of recommendations to the Office of the Director. The Office of the Director approved the 2017 hiring plan with no adjustments. I led the effort to prepare the final hiring plan including phasing for hires, losses, intern conversions, and intern hires and answering skills gap and hiring plan questions for NASA Headquarters. - Employee Viewpoint Survey (EVS): I was responsible for the directorate-level analysis for OHCM of the 2016 EVS results and the branch-level analysis of the results for the newly formed Administrative Services and Analysis Branch of OHCM. - Presidential Transition: I was the OHCM point of contact for the Center’s Presidential Transition Team serving as the organization's representative and subject matter expert. In this role I was responsible for, and I spoke on behalf of the OHCM Director and Deputy Director, answering all Transition actions that required OHCM input.

Hampton, Va

I was the Office of Strategic Analysis, Communications, & Business Development (OSACB) lead for the Technical Portfolio (Tech Portfolio) meetings held monthly for the NASA Langley Research Center’s senior leadership to ensure all were aware of the new “Create” business activities and opportunities in the areas of science, space technology, and aeronautics. As the Tech Portfolio lead I was responsible for working with the Directors and Deputies for Science, Space Technology and Exploration, and Aeronautics Research to coordinate and prepare the content for the monthly meetings and then facilitate the meetings while they were underway.- Business and Partnership Development: I led the efforts to connect Newport News Shipbuilding (NNS) with the Engineering Directorate, especially the Engineering Design Studio, through tours and meetings as the NNS Chief Engineer was interested in learning about NASA Langley’s collaboration spaces. As part of the Agency’s Partnerships Roundtable, a group of partnerships and new business professionals from each of the Centers, the OSACB Deputy Director and I represented NASA Langley at the Marshall Collaboration Forum.I was the Center’s point of contact to all external businesses or individuals looking to do business with the Center via the Center’s externally-facing business website. I ensured that every inquiry that came in via the website was either connected to the best person at the center for the specific area or was directly answered with the information being looked for. I collaborated with personnel from across the Center to develop templates for commonly asked questions to enable quicker and more uniform responses. I developed a mechanism to log all inquiries and responses to enable better organizational metrics going forward.

For the Facilities Services Business Services Assessment (BSA) Core Deep Dive Team, although formally the team's Administrative Support, my involvement went beyond the typical span of administrative duties. I was responsible for documentation and configuration management of all research, discussion, and team products, spanning from meeting notes to the final presentation and reference documents. I developed an initial integrated schedule for the deep dive and maintained that schedule through multiple changes and shifts. I coordinated meetings at multiple levels from weekly team tag-ups to large agency-wide briefings. Connections with the Human Capital BSA Deep Dive team enabled the Facilities team to stay ahead of deadlines and enabled several early products being ready faster and earlier than the BSSC had anticipated.I worked alongside all other members of the Facility team to develop the center data call questionnaire and the benchmarking questions for when the team visited with organizations outside of NASA. I was an active participant in several meetings with upper-level NASA Leadership including the Chair of the BSSC and the Agency’s Associate Administrator and Deputy Associate Administrator. I represented the team during benchmarking interviews with the Army Corps of Engineers and GSA (General Services Administration). I also led the data collection and analysis effort of the Employee Viewpoint Survey results that pertain to the Facilities Management area. This work directly led to an observation and optimization opportunity included in the final Facilities Deep Dive Presentation product. I also provided significant input toward the final observations from the deep dive team. All of the major observations were all accepted by the BSSC and carried forward to the Mission Support Council.

Troy, Ny, Usa

Vice President of the RAA Board of Trustees with a focus on Alumni Career Services.

Troy, Ny

Member of the Board of Trustees working to serve the alumni of Rensselaer. I am a member of the Career and Professional Development sub-group within the board working to bring career services to the 100,000 RPI Alumni.

Hampton, Virginia, Us

Lead systems and data analyst for the Director and Deputy Director of the Office of Human Capital Management, at the NASA Langley Research Center. -- Langley Center NIFS Lead: Lead the transition to and implementation of the agency-wide NASA Internships, Fellowships, and Scholarships (NIFS) program at NASA Langley including developing center funding model for self-sustaining operation, center policy and procedure for operations, recruitment of mentors for the students, and lead a team of contractors responsible for day-to-day program operations -- Langley Internship Lead: Lead the closeout of the Langley Aerospace Research Student Scholars (LARSS) program after 28 successful years of placing students in Langley internships (305 students during 2014), including oversight of a team of contractors and students responsible for day-to-day program operations -- EVS Analyst: Responsible for developing center and organization level results and analysis packages -- OHCM Metrics analyst: Responsible for developing and reporting on both organizational and center level metrics that pertain to human capital -- 2014 Feds Feed Family Center Champion -- Workforce Strategy Team: mission support data call sub-team, competency/function data integration, demographics data integration, Decision tree development -- Assigned to special studies assignments as they arise

Hampton, Va

While an Aerospace Engineer at NASA's Langley Research Center I was responsible for projects and studies relating to exploration systems and architectures, and science missions. These efforts included:-- Co-founder and co-lead for the Langley Decision Support team-- Project Lead Systems Engineer and Training Lead for the Development and Evaluation of satellite Validation Tools by Experimenters (DEVOTE) Project as part of the NASA Hands-On Project Experience (HOPE), a $2.4M airborne science flight project-- Proposal Manager for the DEVOTE proposal submitted to the Training Opportunity Announcement for the NASA HOPE Program-- Integration Design Liaison for Environmental Control and Life Support System (ECLSS), Extra-Vehicular Activity (EVA), and In-Situ Resource Utilization (ISRU) systems for lunar and Mars exploration technology, mission, and architecture concepts-- Lead for the development of the CEOS Land Surface Imaging Mid-Resolution Guidelines Document -- Member of the Training Review and Evaluation Panel for the proposals to the 2013-2015 NASA HOPE Program -- Mentor for five years for the Virginia Aerospace Science and Technology Scholars Summer Academy with the Mission Integration, Human Factors, and Science and Surface Operations Teams-- Co-lead for the development and use of a wiki with the Space Mission Analysis Branch, most recently using the TWiki software-- Member of multiple Technical, Management, and Cost Review Panels specializing in flight systems and mission design for small spacecraft proposals to NASA Science Directorate Announcements of Opportunity-- Mars Objectives for MEPAG (Mars Exploration Program Analysis Group) Goal IV: to prepare for human exploration of Mars -- Lunar Exploration Objectives development and integration-- Design and testing for the Mars Tumbleweed Rover concepts-- Mentor for multiple summer interns and cooperative education students

Hampton, Va

Co-operative Engineering Student at NASA's Langley Research Center:-- August 1999-December 1999 with the Subsonic Aerodynamics Branch / Aerodynamics, Aerothermodynamics, and Acoustics CompetencyProject involved developing processing techniques for photographs from a 12' wind tunnel test of a semi-span wing model with temperature sensitive paint to determine positions of flow transition from laminar to turbulent.-- May 2000 - August 2000 with the Atmospheric Science CompetencyPrimary project involved developing data-reduction code for an A-Band spectrometer that was schedule to be flown on a future Earth observation satellite. Secondary project involved developing flight software code for a sounding rocket including segments of code responsible for positive launch confirmation and nose-cone separation.-- May 2001 - December 2002 with the Spacecraft and Sensors Branch / Aerospace Systems, Concepts and Analysis CompetencyProjects included developing communication architectures and analysis for various advanced architecture concepts, small spacecraft proposal evaluations in the areas of flight systems and mission design, and advanced Martian rover design, testing, and analysis.

Troy, Ny

Responsible for-- Keeping the official stats book at the main game table during all home and away games-- Answering all questions from the Rensselaer coaches and managers during games (examples include number of player fouls and number of remaining time outs)-- Ensuring during games that the game clock, shot clocks, score, foul information, and directional arrows are accurate at all times -- Keeping all statistics during practices-- Assisting coaches in finding, ordering, and setting up food for athletes post-game during away trips-- Aiding the coaches and players as needed during games and practices

Troy, Ny

Responsible for special projects including:-- Supervision of maintenance staff while in residence halls-- Processing, integration, and analysis of resident survey results

Troy, Ny

Responsible for-- Keeping the paper statistics records during all home and away games-- Running the score board during all home games (score, time clock, half indicators, using the buzzer to indicate when substitutions are requested)-- Assisting referees as needed during pre- and post-game for all home and away contests-- Making announcements over public address system of pre-game starting lineups and announcements, in-game goals and substitutions, and post-game results at home games-- Ensuring that ball-boys and ball-girls understood their duties before each home game and that they were paid after the game was over.-- Assisting coaches in finding, ordering, and setting up food for athletes post-game during away trips-- Aiding the coaches, players, and field staff as needed during both home and away games

Troy, Ny

Responsible for-- Keeping the paper statistics records during all home and away games-- Running the score board during all home games (score, time clock, half indicators, using the buzzer to indicate when substitutions are requested)-- Assisting referees as needed during pre- and post-game for all home and away contests-- Making announcements over public address system of pre-game starting lineups and announcements, in-game goals and substitutions, and post-game results at home games-- Ensuring that ball-boys and ball-girls understood their duties before each home game and that they were paid after the game was over.-- Assisting coaches in finding, ordering, and setting up food for athletes post-game during away trips-- Aiding the coaches, players, and field staff as needed during both home and away games

Troy, Ny

Resident Assistant for Nugent and Sharp Halls from 2000-2001 and for North Hall and E-Complex from 2001-2002. Responsible for residence safety, educational programs, social programs.

Hampton, Va

Summer intern with the Center for Atmospheric Sciences under mentor Dr. Ali Omar.Primary project was writing data analysis code processing Lidar In-space Technology Experiment (LITE) data from the space shuttle mission STS-64 in September 1994 to produce vertical cloud temperature profiles.

Gestalt Professional Certified Coach™ (Gpcc™), Professional Coaching

More than 15 years ago, the Gestalt Institute of Cleveland became the first organization to offer Gestalt coaching training, and it is.

Bs, Aeronautical Engineering And Mechanical Engineering, Music (Minor)

Activities and Societies: Women's Soccer, Men's Soccer, Women's Basketball, Women's Lacrosse, Psi Upsilon, Office of Residence Life.