Johnmichael Jenkins Email & Phone Number

Portsmouth, Nh, Us

United States

United States

United States

Bedford, New Hampshire, United States

★ Provide strategic vision and operational leadership – with full P&L responsibility - for a cross-functional group of Product, Sales, and Development teams tasked with delivering Single Digits’ solutions portfolio and meeting business objectives.★ Led end-to-end planning and implementation of product strategy, roadmaps, and pricing as well as marketing strategies (including segmentation and market/competitive analysis) as a dynamic self-starter and strategic problem solver.★ Redesigned GTM processes to help Operations prepare for and deliver on new capability releases, thereby enabling faster time-to-market, lower operational costs, and greater customer satisfaction.★ Established the Product Management team from the ground up to prioritize solution of product-related business issues, resulting in new solutions, greater process efficiencies, and improved visibility into inbound requests and outbound delivery.★ Introduce new data platforms and capability to support internal/external analytics; provide visibility into operational costs to quantify current state, identify areas of improvement, and illustrate upside in pricing solutions.★ Redesigned GTM processes to help Operations prepare for and deliver on new capability releases, thereby enabling faster time-to-market, lower operational costs, and greater customer satisfaction.★ Established the Product Management team from the ground up to prioritize solution of product-related business issues, resulting in new solutions, greater process efficiencies, and improved visibility into inbound requests and outbound delivery.★ Introduce new data platforms and capability to support internal/external analytics; provide visibility into operational costs to quantify current state, identify areas of improvement, and illustrate upside in pricing solutions.

Bedford, New Hampshire

★ Spearheaded the delivery of a portfolio of diverse products to market by deploying pragmatic marketing and agile development principles across the entire product lifecycle.★ Leveraged modified RICE and WSJF frameworks to facilitate prioritization of product ideas and concepts (based on opportunity, revenue, and cost considerations) in partnership with senior leadership and other key stakeholders.★ Developed robust product roadmaps incorporating high-level themes, 90-day plans, and activity prioritization based on scaled Agile concepts, resulting in double-digit growth in on-schedule value delivery.

Portsmouth, Nh

★ Implemented and utilized an Agile marketing framework to devise and implement product marketing strategies in collaboration with Sales and Development business stakeholders.

★ Identified, evaluated, and quantified emerging opportunities across B2B and B2C markets, helping develop unique value propositions to strengthen competitive advantage while streamlining and facilitating the closing of sales deals.★ Strengthened the GTM process by evaluating operational costs related to product development to quantify the current state and identify potential areas for improvement.

★ Oversaw customer-facing activities, gaining a strong understanding of client issues, and leveraged customer insights to enhance user experience, reduce customer support call volume, and lower ownership costs of the hosted application suite.★ Managed and optimized the application development process by defining and writing requirements, prioritizing backlogs for execution, and creating tools to enhance margins and application supportability.★ Delivered operational support for vendor integrations, including performing business mapping to available APIs and leveraging strong presentation skills to conduct internal department education.

★ Defined, implemented, and administered day-to-day operations and monitoring for hosted applications with a geographically distributed team, ensuring efficient system support, data integrity, and uptime for all applications.

★ Directed multiple enterprise projects ranging from $50K to $400K, with responsibility for pre-sales consulting, business analysis, and cross-functional coordination on delivering solutions outside the standard product development lifecycle.

★ Strategized and executed solutions delivery for global sales applications, leading a 12-member team on collaborating cross-functionally with all technical areas to solve global sales problems and drive increased revenue for central and local venues.

★ Worked closely with the development organization in executing the master solution for distributing internal data to credit card vendors, including defining business requirements and developing the data conversion plan.

★ Designed and delivered multiple solutions in support of the sales organization, including a master account database on the operational data store and warehouses as well as contract privacy solutions to enable compliance with privacy laws.★ Facilitated the database management team’s professional development via training, goal setting, and mentoring, in addition to delivering blended learning solutions (instructor-led, web-based, collaborative, and self-paced) for sales applications.

Bs, Psychology

Mba