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Jennifer Koss Email & Phone Number
Delivery Director at Perficient | Salesforce Practice
at
Perficient
1 work email found
@perficient.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Delivery Director at Perficient | Salesforce Practice
Location
Pittsburgh, Pennsylvania, United States
Company size
Who is Jennifer Koss? Overview
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Quick answer
Jennifer Koss is listed as Delivery Director at Perficient | Salesforce Practice at Perficient, a company with 4261 employees, based in Pittsburgh, Pennsylvania, United States. AeroLeads shows a work email signal at perficient.com and a matched LinkedIn profile for Jennifer Koss.
Jennifer Koss previously worked as Delivery Director at Perficient and Sr. Project Manager at Perficient. Jennifer Koss holds Ms, Computer Education from State University Of New York At Fredonia.
Company email context
Email format at Perficient
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{first}.{last}@perficient.com
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Profile bio
About Jennifer Koss
With over 10 years of experience as a project manager and a certified scrum master, I deliver business benefits and bottom-line results for complex and large-scale Salesforce projects. I combine scrum and traditional project management methodologies to ensure delivery teams meet the expectations and needs of diverse stakeholders across multiple functions and levels.My superpower skill is translating technical concepts and needs into plain terms for business decision-makers. I listen to and partner with executives and end-users to align project goals, scope, and outcomes with the strategic vision and mission of the organization. I'm passionate about customer relationship management, team development, and process improvement, and I leverage them to optimize project performance and quality.
Listed skills include Change Management, Business Process, Process Improvement, Organizational Development, and 25 others.
Current workplace
Jennifer Koss's current company
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Perficient
11 roles
Jennifer Koss work experience
A career timeline built from the work history available for this profile.
Delivery Director
Current
Apr 2024 - Present
Sr. Project Manager
I lead multiple global Salesforce project teams in complex, large business environments. I utilize a balanced mix of scrum and traditional PM skillsets. My delivery teams are engaged, high-performing, and consistently deliver business value on time and within budget.
Jun 2023 - Apr 2024
Project Manager | Certified Scrum Master
Jun 2022 - Jun 2023
Co-Founder
CurrentRosie's Workshop - a vertically integrated brand. The business continues to grow with a production facility, e-commerce site, and two brick-and-mortar locations in Pittsburgh and New York.
May 2022 - Present
Co-Founder | Customer Experience | Employee Experience
- Customer experience (CX) strategy, seeing year-over-year increase in customer loyalty and <1% return rate. Includes employee experience (EX) with personalized employee development and training.
- Business systems implementation for financials, CRM, multi-level bill-of-materials, inventory management, and management dashboards.
- All back-office functions, Key Performance Indicators (KPI), and Service Level Agreements (SLA).
Jan 2017 - May 2022
Owner | Management Consultant
Work with national organizations specializing in project management, process redesign, system implementations, organizational change management, and business case development. Business areas of experience: finance, HR, payroll, IT, operations, manufacturing, and sales & retention.Technology includes: Salesforce, SAP, PeopleSoft, EDW, Authoria Knowledge.
Oct 2011 - Jun 2022
Coo
- Business planning, financial reporting, forecasting, and ad hoc data analysis.
- Client relationship management, contract negotiation, Statement of Work (SOW) administration.
- All back-office functions: accounting, payroll, legal & compliance, IT, recruiting, hiring, employee development & training.
- Designed and implemented financial systems, Customer Relationship Management (CRM) system, employee portal, and content management system (knowledge base).
Oct 2011 - Dec 2016
Process Improvement And Technical Training Consultant
Various Fortune 500 enterprise wide initiatives, leading teams of consultants and project work streams in technical and financial training development and facilitation, cross-functional process improvement utilizing Lean Six Sigma methodology, performing change impact assessments, facilitating change plans, stakeholder management, implementing metrics.
Apr 2002 - Sep 2011
Manager Information Technology
Responsible for Information Technology (IT) systems, data security, and IT risk management. Managed team of consultants and support staff. Led Y2K Epicor ERP system implementation.
Jun 1999 - Mar 2002
Certified Principal Applications Instructor
- In-person technical training in entry-level network administration, Microsoft Project, Access, SQL and Crystal Reporting, QuickBooks, Microsoft Office Suite
- Facilitated Ikon’s Train the Trainer program
Feb 1998 - May 1999
Team & coworkers
Colleagues at Perficient
Other employees you can reach at perficient.com. View company contacts for 4261 employees →
AZ
Alisa Zhang
Colleague at PerficientHangzhou, Zhejiang, China, China
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PR
Paul Ritter
Colleague at PerficientLafayette, Louisiana, United States, United States
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SC
Shubham Chourasiya
Colleague at PerficientNagpur, Maharashtra, India, India
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SG
Shubhashini Gangadhar
Colleague at PerficientBengaluru, Karnataka, India, India
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PG
Pranathi Gona
Colleague at PerficientRaleigh-Durham-Chapel Hill Area, United States
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TB
Tara Becker
Colleague at PerficientBoston, Massachusetts, United States, United States
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AN
Aditya Nageshwar
Colleague at PerficientNagpur, Maharashtra, India, India
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JS
Justin Smith
Colleague at PerficientGreater St. Louis, United States
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DS
Davis Shepherd, Cpa
Colleague at PerficientFayetteville, Georgia, United States, United States
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BU
Baiyna Ummu Adilah
Colleague at PerficientIndonesia, Indonesia
View →
Alisa Zhang
Colleague at PerficientHangzhou, Zhejiang, China, China
View →
PR
Paul Ritter
Colleague at PerficientLafayette, Louisiana, United States, United States
View →
SC
Shubham Chourasiya
Colleague at PerficientNagpur, Maharashtra, India, India
View →
SG
Shubhashini Gangadhar
Colleague at PerficientBengaluru, Karnataka, India, India
View →
PG
Pranathi Gona
Colleague at PerficientRaleigh-Durham-Chapel Hill Area, United States
View →
TB
Tara Becker
Colleague at PerficientBoston, Massachusetts, United States, United States
View →
AN
Aditya Nageshwar
Colleague at PerficientNagpur, Maharashtra, India, India
View →
JS
Justin Smith
Colleague at PerficientGreater St. Louis, United States
View →
DS
Davis Shepherd, Cpa
Colleague at PerficientFayetteville, Georgia, United States, United States
View →
BU
Baiyna Ummu Adilah
Colleague at PerficientIndonesia, Indonesia
View →
2 education records
Jennifer Koss education
Ms, Computer Education
State University Of New York At Fredonia
Bs, Business With Concentration In Marketing
Roberts Wesleyan University
FAQ
Frequently asked questions about Jennifer Koss
Quick answers generated from the profile data available on this page.
What company does Jennifer Koss work for?
Jennifer Koss works for Perficient.
What is Jennifer Koss's role at Perficient?
Jennifer Koss is listed as Delivery Director at Perficient | Salesforce Practice at Perficient.
What is Jennifer Koss's email address?
AeroLeads has found 1 work email signal at @perficient.com for Jennifer Koss at Perficient.
Where is Jennifer Koss based?
Jennifer Koss is based in Pittsburgh, Pennsylvania, United States while working with Perficient.
What companies has Jennifer Koss worked for?
Jennifer Koss has worked for Perficient, Rosie'S Workshop, Ikoss Consulting, Phoenix Metal Fabricating, Inc, and Ikon Technology Services (Ricoh).
Who are Jennifer Koss's colleagues at Perficient?
Jennifer Koss's colleagues at Perficient include Alisa Zhang, Paul Ritter, Shubham Chourasiya, Shubhashini Gangadhar, and Pranathi Gona.
How can I contact Jennifer Koss?
You can use AeroLeads to view verified contact signals for Jennifer Koss at Perficient, including work email, phone, and LinkedIn data when available.
What schools did Jennifer Koss attend?
Jennifer Koss holds Ms, Computer Education from State University Of New York At Fredonia.
What skills is Jennifer Koss known for?
Jennifer Koss is listed with skills including Change Management, Business Process, Process Improvement, Organizational Development, Business Analysis, Erp, Analysis, and Management Consulting.
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