Jen Krisik Email & Phone Number

Chicago, Illinois, United States

- Respond to customer requests via the company's ticketing system, identifying, researching, and communicating appropriate options for resolution in a timely manner- Create reusable responses when possible, and author customer-facing FAQs- Develop and maintain deep expertise in the company's product, as well as the underlying best practices that drive it- Responsible for the timely reporting, escalation, and resolution of day-to-day operational problems- Monitor various communication streams, direct and indirect, through all channels including email, live chat, and online ticket portal submissions- Lead internal team recognition initiatives

- Research payroll errors and process payments for federal and state taxes, social security, and Medicare. - Preform complex payroll duties involved in the preparation of timely and accurate processing of payroll. - Input employee deduction and contribution forms and make adjustments to the payroll system as necessary. - Calculate separation payouts, including lump sum leave payouts and contributions to deferred compensation plans.- Supported customers via Salesforce.

Wisconsin, United States

- Managed store funds audits and maintained overage/shortage records- Greeted visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs- Maximized terms and handle sensitive documents in accordance with company procedure- Collaborated with guests to assure their needs were met in customization processes

Milwaukee, Wisconsin

Milwaukee, Wisconsin

Brookfield, Wi

Taught servers how to memorize menu ingredients and provide information in a friendly and relatable manner.Trained new team members on restaurant procedures, menu items and performance strategies.Followed checklists for shift start and end to help with smooth transitions.Assisted with guest inquiries, take-out orders and restaurant cleanliness.Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients. Developed and maintained positive working relationships with others to reach business goals.

Brookefield, Wisconsin

Responsible for teaching classes for the new employees. Introducing them to our food and culture, showing them around the restaurant, and making them feel more comfortable.

Tinley Park Il

Promoted items on beverage lists and restaurant specials. Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register. Maintained complete knowledge of restaurant menu, including daily specials.Served beverages, breads and butter and replenished items as necessary.

Tinley Park, Il

Served each guest courteously, quickly and efficiently.Upheld strict cash handling procedures.Checked customers' identification to confirm they met legal drinking age.Ensured liquor was secured at the end of shifts.Cleaned shelving, mixers, cups, blenders and soda guns. Closed out cash register and prepared cashier report. Notified management of ordering needs for liquor, beer, wine, and bar supplies.