Jennifer Mccann, Rhia, Chps,Ods Email & Phone Number

Denver, Colorado

Program Project Manager, Cancer Registry• Supported Cancer Registry Education program designed to “home grow” CTRs within HIM Dept• Participated in candidate selection process• Supplemented NCRA-approved Cancer Registry Management (CRM) certificate program with additional educational activities• Successfully obtained CTR credential, July 2020Director, HIM Department• Directed HIM operations and staff• Improved HIM communications to gain workflow efficiencies• Facilitated or participated in required HIM committees• Monitored compliance with all state, federal and The Joint Commission regulations• Mentored newly credentialed staff to improve HIM competency and expertise• Served as Privacy Officer, key contact for HIPAA education, conducted privacy investigationsProgram Project Manager, Clinical Documentation Improvement• Supported system-wide CDI program changes to financial focus• Conducted staffing analysis• Coordinated onsite Boot Camp education program for entire CDI team• Provided monthly performance analysis to senior leadership Project Manager, ICD-10 Implementation (multiple sites)• Conducted organizational ICD-10 impact assessment and educational requirements• Identified training needs, developed and implemented training plan• Facilitated various program work groups and Executive Steering Committee• Conducted information systems inventories• Facilitated and conducted 50+ non-coder training sessions• Coordinated the ICD-9 to ICD-10 code translation for 100+ reports• Facilitated coding staff readiness for ICD-10 transitionLegal Health Record (LHR) Assessment • Assessed ambulatory records policies and procedures Revenue Cycle Workshop Facilitator• Designed and delivered interactive workshop to increase attendees’ understanding of the revenue cycle and how to conduct workflow analysis

• Managed healthcare book of business representing $15M in annual revenue• Primary relationship manager for 12 national strategic healthcare customers• Consistently exceeded growth targets; achieved 500% of growth target in 2012

• Management responsibility for three Record Centers, including both exempt and non-exempt staff and multiple P&Ls• Successfully implemented document imaging process for three hospital system

• Managed $1.5M P&L to exemplary performance and growth year-over-year• Consistently surpassed organizational goals related to employee satisfaction and retention• Facilitated multiple data integrity clean-up projects

• Managed staff of 25 to complete complex box migration projects including inventory transfers, open shelf purges, destruction projects. • Maintained favorable margins on all projects and completed all projects ahead of schedule.• Supervised day-to-day operations of Record Center.

Crm Certificate, Cancer Registry Management

Him Certificate, Health Information Management

B.A., Political Science

Education record