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An innovative and entrepreneurial creative leader, I build and motivate teams to find design solutions in unexpected ways. I see things differently, so I do things differently. I believe in taking a fresh look at creative, which is why people constantly ask if my glasses are upside down. My work history includes leading strategists, UX/UI designers, developers, writers, and project managers as a creative director at design studios in Chicago. In the fall of 2023 I made a move to the NW Arkansas region!Mentorship is the foundation of my leadership style. In 2011, I founded the Chicago chapter of SheSays, which provides mentoring opportunities and educational/ networking events for female-identifying creatives in the industry. I develop topics for events and choose influential speakers, organize event details and lead social media strategy. In 2016 I was appointed to the AIGA Chicago Board of Directors as the Mentor Chair. My team ran their Fall and Spring mentor program with 20+ mentors and 160+ mentees. I then took that experience to become the VP of Programming and Strategy to further extend the reach of the AIGA mission.By combining my leadership and creative powers, my job is to simplify complex problems and design with purpose... all while staying constantly curious.Specialties: Cross-functional Team Leadership · People Development · DesignOps · Digital Strategy · Concepting · Creative Direction · Product Design · Information Architecture · User Experience · User Interface DesignTop 5 Clifton Strengths:Strategic: People exceptionally talented in the Strategic theme create alternative ways to proceed. Faced with any given scenario, they can quickly spot the relevant patterns and issues.Positivity: People exceptionally talented in the Positivity theme have contagious enthusiasm. They are upbeat and can get others excited about what they are going to do.Maximizer: People exceptionally talented in the Maximizer theme focus on strengths as a way to stimulate personal and group excellence. They seek to transform something strong into something superb.Adaptability: People exceptionally talented in the Adaptability theme prefer to go with the flow. They tend to be “now” people who take things as they come and discover the future one day at a time.Communication: People exceptionally talented in the Communication theme generally find it easy to put their thoughts into words. They are good conversationalists and presenters.
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Director, Ux Design - Studio DirectorSam'S Club Jul 2024 - PresentBentonville, Arkansas, Us -
Studio Lead & Creative DirectorGlantz Jun 2019 - Jun 2024Evanston, Il, UsGlantz is a multidisciplinary brand studio that builds digital products and marketing programs and is headquartered in Evanston, Illinois. Primary responsibilities include leading diverse teams of 10 at all career levels, owning 100 digital products and clients annually, and driving initiatives that shape products and support employee retention. ▪ Develop marketing campaigns that drove new leads, steered customer retention in right direction, and created fast lane to $185M acquisition of global transportation leader by establishing them as the market disruptor▪ Increase annual project sales 22% by broadening scope and related budgets through added services in user experience design, digital marketing, modern accessibility, deep research, creative workshops, user interviews, and functionality testing to betterserve audiences▪ Direct universal strategy for unique selling points, core principles, and new business model in response to the pandemic while establishing OKRs to increase monthly recurring revenue and build longstanding client relationships, and guided employees on new training journeys▪ Streamline team communication by creating frameworks, swapping out redundant legacy meetings with daily and weekly check‑ins, and reducing the number of email threads by 60% while improving overall collaboration▪ Cultivate an annual 85% retention rate across the full studio with new data‑driven performance profiles in company portal and creating safe space to unpack employee concerns, with several team members achieving up to five years of tenure▪ Grow company social justice initiatives by engaging the studio to do work for good beyond profits, which includes internal education, thoughtful discussions, sharing insights globally, and anchoring work around Black history month, Pride, Women’s History, and AAPI -
Creative DirectorGlantz Feb 2017 - Jun 2019Evanston, Il, Us
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Senior Product Designer[Stealth] Entertainment Feb 2022 - Jul 2022Contract Product Designer, UX Specialist, and Brand Strategist for fintech / entertainment startup mobile app (under NDA).▪ Amplified rudimentary wireframe sketches with high‑functioning prototypes to bring the concept to life to pitch to A‑list country music investors▪ Elevated brand strategy and product engagement to focus on safety, accessibility, inclusion, and innovation to outsmart competitors with insights from user interviews
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Vp Of Programming Strategy / Member Of Board Of DirectorsAiga Chicago May 2019 - Jun 2022Chicago, Il, UsAIGA Chicago’s mission is to embrace, amplify, and advance designers and the role of design in the community of Chicago. Responsible for leading a team of chairs and volunteers in programming efforts for the design community.▪ Expanded programming reach with curated professional development topics, resulting in annual chapter revenue and partnerships, bringing in top‑notch designers to speak at events, and channeling a growth mindset for marketing initiatives -
Vp Of Mentorship / Member Of Board Of DirectorsAiga Chicago Aug 2016 - May 2019Chicago, Il, Us▪ Drove 10‑week Fall and Spring mentor programs working with over 90 mentors and 600 mentees that focused on topics such as portfolios, personal development, freelancing, user experience, art direction, and leadership
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Co-Director Of Chicago ChapterShesays Mar 2011 - Mar 2021London, England, GbSheSays is an award‑winning international organization that runs free mentorship and events for women in the creative space. Responsible for founding chapter of existing organization. Develop content, curate panelists, and source sponsors/hosts for popular monthly events.▪ Grew membership from zero to 2,500+ active members with strong return engagement that averaged 75% of attendees joining more than three events -
Associate Creative Director, Product DesignAllstate Dec 2016 - Feb 2017Northbrook, Il, UsAllstate is an insurance company with 45K employees and is headquartered in Northbrook, Illinois. Responsible for collaborating with diverse in‑house teams to produce seamless experiences in web and mobile applications.▪ Elevated brand consistency in product design with comprehensive human interface guidelines and provided best practices in interaction design behaviors for 50+ agent and consumer user scenarios that were used in the field -
Creative DirectorCchange, Inc. Jul 2015 - Jul 2016Chicago, Illinois, Usc|change is a full‑service strategic integrated marketing and communications agency. Responsible for managing a team of 12 that included interactive designers, developers and copywriters, to create marketing strategies and visual identities for leading brands.▪ Orchestrated the creative direction of $5M in integrated marketing campaigns for Fortune 500 company Accenture, that drove a 30% increase in customer engagement -
Creative DirectorVis-A-Vis Creative Concepts May 2014 - Jul 2015Chicago, Il, UsVis‑á‑vis is a highly creative end‑to‑end brand development company. Responsible for directing creative work including corporate communications, web design, digital and traditional advertising, and audience promotions.▪ Devised and executed marketing campaign for Hudson Yards in New York City, the largest‑ever real estate project in US history, resulting in a significant increase in brand awareness and 125 high‑end retailers at launch -
Creative DirectorRevelry Agency (Previously Salt Communications) 2011 - 2014Portland, Or, UsRevelry is a full‑service brand, strategy, engagement, and communications agency. Responsible for drafting vision for 30+ person agency with clients in diverse industries and managing 10+ client projects at a time, with budgets up to $1M, from concept to execution. Promoted twice from Art Director to Senior Art Director, and then again to latest role.▪ Rescued a $750K B2B account in French’s through excellent relationship management and by involving the client in the creative process▪ Generated consistent annual 10% revenue growth for Hershey’s by realigning products and creating enduring campaigns to build awareness of top foodservice brands -
Senior Art Director (2011) | Art Director (2006-2011)Revelry Agency (Previously Salt Communications) 2006 - 2011Portland, Or, Us▪ Launched a unique new product in the electronics market, ultimately bringing in $30K additional business▪ Generated $2K in donations while receiving positive PR through #GoodDeedDare, a unique social media campaign and holiday promotion that helped target a new client base
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Graphic DesignerTeamworks Media May 2006 - Oct 2006Chicago, Il, UsPrint design for clients in the sports and entertainment industries. Clients included the Big 10, Chicago Fire, Toyota Park and Bridgeview Stadium. -
Art DirectorMauge, Inc. 2004 - 2006Chicago, Il, UsBrought on board as director and designer for print, digital, multimedia, and environmental graphics in the retail and hospitality sectors. Provided diverse services including rebranding, updating sales displays, and website design. Created high-end brochures, stationery, print advertising, signage, and more. ▪ Developed exceptional client relationship management skills in a multifaceted hands-on role▪ Spearheaded marketing campaign for a hip loft conversion in River North including brand identity, print collateral design, advertising concept and digital marketing resulting in 50% sold in 6 months▪ Designed international print campaign for a worldwide timeshare venture with 115,000 members that generated 10% revenue increase despite a weak economy -
Art DirectorDard Design - A Division Of Dard Products 2003 - 2004Wilmette, Illinois, UsHired to bring strategic and creative visions to life by leading the in-house art department and pre-press department. Oversaw design and production of the 200+ page annual catalog – a key national sales tool – from concept to final execution. Maintained daily workflow on 2,500 customized imprinting orders with tight deadlines. ▪ Increased employee morale and motivation by treating the team as valued professionals. Coached staff on more efficient techniques to use design programs. -
In-House Graphic DesignerXpedx 2002 - 2003UsPrint design for in-house advertising department, targeting 140 stores nationwide. Developed promotional campaigns leveraging newspaper inserts and in-store signage as well as annual product catalog. -
Graphic DesignerPrudential Real Estate Investors 2001 - 2002Newark, Nj, UsMulti-media and print design for direct marketing, servicing an agent pool of 300 over nine offices. -
Associate DesignerIbm Sep 2000 - Nov 2001Armonk, New York, Ny, UsWebsite design and production, beginning with the preliminary steps and ending with full execution to the client. Key production designer for The Stage Hermitage Museum intranet in Russia. -
Graphic Design InternMuseum Of Science And Industry, Chicago Jun 1999 - Aug 1999Chicago, Il, UsGraphic design internship, working with Creative Director and Design team. Created support pieces for new installations as well as full design of graphics for an energy section of a permanent installation.
Jen Lemerand Skills
Jen Lemerand Education Details
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Eastern Illinois UniversityGraphic Design -
Cary-Grove Community High SchoolHigh School Diploma
Frequently Asked Questions about Jen Lemerand
What company does Jen Lemerand work for?
Jen Lemerand works for Sam's Club
What is Jen Lemerand's role at the current company?
Jen Lemerand's current role is Studio Director | UX Director | Facilitator.
What is Jen Lemerand's email address?
Jen Lemerand's email address is jl****@****inc.com
What is Jen Lemerand's direct phone number?
Jen Lemerand's direct phone number is +177398*****
What schools did Jen Lemerand attend?
Jen Lemerand attended Eastern Illinois University, Cary-Grove Community High School.
What are some of Jen Lemerand's interests?
Jen Lemerand has interest in Guitar, Music Festivals, Children, White Water Rafting, Singer Songwriter, Education, Environment, Shesays, Social Innovation, Science And Technology.
What skills is Jen Lemerand known for?
Jen Lemerand has skills like Creative Direction, Graphic Design, Logo Design, Typography, Advertising, Indesign, Web Design, Brochures, Art Direction, Graphics, Adobe Creative Suite, Illustrator.
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